IT Support Engineer – Multi-Site, Networking & ERP (Pool Car)

Interface Recruitment; England; Sur place; GBP 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

28 days' annual leave

On-site parking

Pool car for business travel

Résumé du poste

Interface Recruitment in Bolton is seeking an experienced IT Support Engineer to join a small IT team supporting a multi-site retail and manufacturing business across the North West. The role covers day-to-day user support, infrastructure, networking, ERP/EPOS, and operational technology.

You will work with Windows Server, Active Directory and Exchange, participate in a VMware to Hyper-V migration, and contribute to broader IT projects.

Qualifications

• Strong first and second line IT support experience.
• Practical knowledge of Microsoft SQL.
• Experience supporting desktops, laptops and servers.
• Knowledge of Active Directory, Exchange and Windows Server.
• Good understanding of networking and infrastructure troubleshooting.
• Ability to investigate unfamiliar problems and work towards a solution.
• Strong communication, organisation and problem-solving skills.

Responsabilités

• Providing first and second-line support to users across the business.
• Maintaining desktops, laptops, servers and Microsoft applications.
• Supporting Microsoft Windows Server, Active Directory and Exchange environments.
• Assisting with Microsoft server administration.
• Supporting a planned migration from VMware to Hyper-V.
• Troubleshooting networks across the head office and retail estate.
• Supporting backup and disaster-recovery processes using Veeam.
• Providing support for EPOS technology across multiple retail locations.
• Supporting the company’s ERP system and helping introduce new functionality.
• Using Microsoft SQL to investigate issues and support business systems.
• Supporting CCTV, telephony and mobile-device management.
• Maintaining accurate technical documentation and procedures.
• Working with external suppliers and technology partners.
• Contributing to infrastructure improvements and wider IT projects.

Connaissances

First-line support

Second-line support

Windows Server

Active Directory

SQL queries

Networking basics

ERP systems

EPOS systems

Virtualization

Documentation

Outils

Veeam

Hyper-V

VMware

SQL Server

Windows Server

Description du poste

Interface Recruitment in Bolton is seeking an experienced IT Support Engineer to join a small IT team supporting a multi-site retail and manufacturing business across the North West. The role covers day-to-day user support, infrastructure, networking, ERP/EPOS, and operational technology.

You will work with Windows Server, Active Directory and Exchange, participate in a VMware to Hyper-V migration, and contribute to broader IT projects.