IT Support Engineer: Infrastructure & Virtualization

Interface Recruitment; Skelmersdale; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Pension 5%/3%

33 Days Hols (incl. Stats)

Life cover x2

EAP

On Demand GP

Mental Health support

Free Parking

Travel Discounts

Retail Discounts

Job summary

Interface Recruitment is seeking an experienced IT Support Engineer for its client’s Skelmersdale HQ. The role covers infrastructure, end-user computing, Microsoft technologies, telephony, networking, and business systems.

You’ll report to the Infrastructure Manager and support users while improving the technology estate. This is a broad role with opportunities to contribute to IT projects and strategic initiatives within a growing organisation.

Qualifications

• Experience delivering 1st/2nd line IT support.
• Strong knowledge of Windows desktop/server environments.
• Familiar with Microsoft 365 and Active Directory.
• Experience with Hyper-V and virtual environments is desirable.
• Understanding of SQL, networking and ITSM tooling.

Responsibilities

• Delivering 1st and 2nd Line IT support
• Supporting Windows desktop and server environments
• Managing Microsoft 365 and Active Directory
• Monitoring infrastructure, backups and security
• Supporting Hyper-V and virtual environments
• Assisting with SQL databases and business systems
• Maintaining documentation and IT standards
• Driving continuous improvement across IT

Skills

2nd Line Support

Service Desk

Microsoft Windows

Windows Server

Active Directory

Microsoft 365

Hyper-V

SQL

Networking

ITSM platforms

Job description

Interface Recruitment is seeking an experienced IT Support Engineer for its client’s Skelmersdale HQ. The role covers infrastructure, end-user computing, Microsoft technologies, telephony, networking, and business systems.

You’ll report to the Infrastructure Manager and support users while improving the technology estate. This is a broad role with opportunities to contribute to IT projects and strategic initiatives within a growing organisation.