IT Support Engineer | £200 - £230 | Inside IR35 PAYE | 3 Months | Onsite Bristol

Opus Recruitment Solutions Limited; West of England; On-site; GBP 37,000 - 42,000; Full time

Job summary

Opus Recruitment Solutions Limited is seeking an IT Support Engineer for a 3-month contract in Bristol. The role focuses on onboarding and support with authentication, permissions and access management tasks. It requires onsite presence five days a week in Bristol.

You will administer Microsoft 365, Entra ID and Active Directory, manage user accounts and handle ticketing with strong customer service. This contract offers a concise, focused period in a dynamic environment.

Qualifications

• Proven experience in 1st - 2nd Line IT Support roles.
• Strong authentication, permissions and access management skills.
• Microsoft 365 administration and troubleshooting expertise.
• Knowledge of Entra ID, Active Directory and user management.
• Excellent customer service, documentation and ticket management skills.
• ITSM Tools (ServiceNow) Beneficial.

Responsibilities

• Provide 1st–2nd line IT support on authentication and access management.
• Administer Microsoft 365 and troubleshoot issues.
• Manage user accounts in Entra ID and Active Directory.
• Document tickets and maintain clear records.
• Collaborate with the client on access control tasks.

Skills

1st/2nd line IT support

Authentication & access mgmt

Microsoft 365 administration

Entra ID

Active Directory

User management

Documentation & ticketing

ServiceNow (ITSM)

Tools

ServiceNow

Job description

IT Support Engineer | £200 - £230 | Inside IR35 PAYE | 3 Months | Onsite Bristol

We’re recruiting for an experienced IT support engineer for a 3-Month contract role joining our Bristol based client to support an influx period focusing primarily on authentication, permissions and access management tasks.

This position is determined as Inside IR35 PAYE paying £200 - £230 per day and requires onsite presence 5 days a week in Bristol as a non-negotiable.

Key Requirements

• Proven experience in 1st - 2nd Line IT Support roles
• Strong authentication, permissions and access management skills
• Microsoft 365 administration and troubleshooting expertise
• Knowledge of Entra ID, Active Directory and user management
• Excellent customer service, documentation and ticket management skills
• ITSM Tools (ServiceNow Beneficial)