IT Support Engineer

TieTalent; Stockport; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established engineering business in Stockport is seeking an experienced IT Support Engineer. This role involves providing 2nd line support, managing Active Directory, and ensuring system stability across operational teams. The company offers a competitive salary, generous holiday, and additional benefits.

Benefits

28 Days Holiday

Private Pension

Private Healthcare

Company Sick Pay

Qualifications

• Proven experience in a 2nd line IT support role.
• Strong technical knowledge of Windows Server and virtualisation platforms.

Responsibilities

• Provide 2nd line IT support across production, office, and remote users.
• Troubleshoot and resolve hardware, software, and networking issues.

Skills

Troubleshooting

Technical Knowledge

Active Directory

Networking

Tools

Windows Server

VMWare

Hyper-V

Firewalls

DNS

DHCP

Group Policy

Job description

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About

Job Title: IT Support Engineer

Location: Stockport, Greater Manchester Salary: £30,000 - £35,000 PLUS 28 Days Holiday rising with service, Private Pension, Private Healthcare, Company Sick Pay and more!

We’re hiring an experienced IT Support Engineer to join a well-established engineering business that values robust infrastructure and reliable support. This role is ideal for someone confident working across both office and production environments and eager to play a key role in a growing IT function.

You’ll act as a key escalation point for support issues and contribute to systems stability across operational teams.

Responsibilities

• Provide 2nd line IT support across production, office, and remote users
• Troubleshoot and resolve hardware, software, and networking issues
• Maintain and manage Active Directory, Group Policy, DNS, and DHCP
• Support virtualised environments using VMWare and Hyper-V
• Configure and maintain firewalls, switches, and routers
• Assist with patching, upgrades, and general infrastructure projects
• Maintain accurate documentation for all technical procedures and changes
• Work closely with operations teams to ensure minimal downtime and high system performance
  
  

Requirements

• Proven experience in a 2nd line IT support role
• Strong technical knowledge of Windows Server and virtualisation platforms
• Hands-on experience with network devices (firewalls, switches, routers)
• Confident managing Active Directory environments
• Excellent troubleshooting skills and a structured approach to issue resolution
  
  

If you’re looking for a role where you can make an impact, apply your technical skills, and support critical business systems, we’d love to hear from you.

Apply now for immediate consideration and interview.

Keywords: 2nd Line Support, IT Technician, Manufacturing IT, Windows Server, VMWare, Hyper-V, Networking, Active Directory, DNS, DHCP, Firewalls, Group Policy, Infrastructure Support

Nice-to-have skills

• Windows Server
• VMWare
• Hyper-V
• Networking
• Active Directory
• DNS
• DHCP
• Firewalls
• Heaton Chapel, England
  
  

Work experience

• Systems Administrator
• System Engineer
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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Warrington, England, United Kingdom 1 day ago

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