Lead IT Support Engineer

Stephensons Solicitors LLP; Stockport; On-site; GBP 34,000 - 40,000; Full time

Job summary

A growing independent family business in Stockport seeks a dedicated IT professional to design and implement robust IT solutions. The successful candidate will play a key role in supporting the company’s expansion, ensuring effective project management and user support. This full-time position offers a competitive salary and benefits, including a company pension and employee discounts.

Benefits

Company pension

Cycle to work scheme

Employee discount

Free parking

On-site parking

Qualifications

• 2 years technical support experience required.
• 1 year customer service experience preferred.

Responsibilities

• Design and implement systems for multi-site operations.
• Provide support and problem-solving for users.

Skills

Customer Service

Problem Solving

People Management

Project Management

Education

A-Level or equivalent

Tools

Windows desktop

Windows apps

Windows servers

Job description

About Us

The Role:

Over the next three years, you'll be instrumental in designing and implementing systems that support our growth into a new multi-site operation.

If you're eager to make a lasting impact on our business by creating manageable, flexible, and robust IT solutions, then this is the role for you.

Reporting Structure

The Ideal Candidate:

Required Skills

• We value experience and skill over certificates.
• Hands on, get things done, next job mentality is key
• Windows desktop, apps and servers.
• Support and problem solving ability.
• Customer Service users are not the problem.
• People Management and leadership
• Ability to Project Manage and manage workloads between Users/Support/Projects
  
  

Hours Required

Over the last number of years Stephensons, an independent family business based in Stockport has expanded from a £12 to a £24+ million turnover company. We have been supplying the catering trade with equipment since 1868.

If you are interested in to join Stephensons and help revolutionise IT - please click apply -

No agencies please

Job Types: Full-time, Permanent

Salary: Up to £40,000.00 per year

Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
  
  

Schedule

• 8 hour shift
• Monday to Friday
• Weekend availability
  
  

Ability To Commute/relocate

• Stockport: reliably commute or plan to relocate before starting work (required)
  
  

Education

• A-Level or equivalent (preferred)
  
  

Experience

• Technical support: 2 years (required)
• Customer service: 1 year (preferred)
  
  

Work Authorisation

• United Kingdom (required)
  
  

Work Location: In person