IT Support Engineer - GBP 32000

NEXTECH GROUP; Manchester; Hybrid; GBP 32,000; Full time

Job summary

NEXTECH GROUP is seeking an experienced IT Support Engineer to join their dynamic team in Greater Manchester. This full-time position offers a competitive salary of up to £32,000, along with benefits such as 25 days of annual leave, flexible hybrid working, and opportunities for career development. The role involves providing exceptional support, managing IT infrastructure, and ensuring cybersecurity, making it ideal for proactive candidates looking to advance their careers.

Benefits

25 days annual leave plus bank holidays

Flexible hybrid working

Induction and ongoing development

Bonuses and staff schemes

Qualifications

• Experience with Microsoft Active Directory, SharePoint, Exchange Server, and Office 365.
• Support for MS Windows 10 desktops and applications.
• Knowledge of Remote Control Software/VPN and basic network troubleshooting.

Responsibilities

• Provide exceptional support as a Service Desk specialist using IT Service Desk tools.
• Identify and address IT/Cyber security threats and breaches.
• Collaborate with third-party suppliers to resolve issues efficiently.

Skills

Diagnostic skills

Troubleshooting skills

Problem-solving skills

Customer-centric approach

Proactive attitude

Tools

Microsoft Active Directory

SharePoint

Exchange Server

Office 365

Remote Control Software

Job description

Join us as an IT Support Engineer - GBP 32,000 at NEXTECH GROUP

We are looking for an experienced IT professional to join our dynamic team in Greater Manchester. This full-time role offers a salary of up to GBP 32,000, along with great benefits including pension, holidays, and career development opportunities.

Key Responsibilities

• Provide exceptional support as an Service Desk specialist using IT Service Desk tools.
• Identify and address IT/Cyber security threats and breaches.
• Collaborate with third-party suppliers to resolve issues efficiently.
• Optimize IT infrastructure through resource planning.
• Manage operational risks strategically.

Technical Skills Required

• Experience with Microsoft Active Directory, SharePoint, Exchange Server, and Office 365.
• Support for MS Windows 10 desktops and applications.
• Strong diagnostic, troubleshooting, and problem-solving skills.
• Support and configuration skills for tablets, laptops, desktops, and mobile devices.
• Knowledge of Remote Control Software/VPN and basic network troubleshooting.

Candidate Focus

• Customer-centric approach with proactive attitude.
• Commitment to delivering value and continuous improvement.

What We Offer

• 25 days annual leave plus bank holidays, increasing with service.
• Flexible hybrid working, induction, ongoing development, bonuses, and staff schemes.

Additional Requirements

• Full UK driving license and access to a car for business use.

If you're ready to take the next step in your career and be part of a forward-thinking organization, apply today!