IT Support Engineer

Free-Work UK; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Free-Work UK is seeking an IT Support Analyst for a Central London based client. The role requires at least 5 years hands-on experience in IT support and infrastructure, with strong Windows, AD, Citrix XenApps, and VMware skills. The position is hybrid, in-office at least 3 days a week, and initially a 12-month FTC.

Salary is circa £45K–£55K, with potential for extension depending on performance. You will handle DNS, VPN, PowerShell scripting, backups, network design/troubleshooting, and

Qualifications

• 5+ years hands-on IT support and infrastructure experience.
• Strong Windows experience across versions.
• Advanced Active Directory administration including LDAP.
• Citrix XenApps administration and maintenance.
• Windows Server 2012/2016 deployment and support.
• VMware virtualization experience.
• Networking design, VLANs, TCP/IP and DNS.
• PowerShell scripting and VPN administration.
• Backup tooling and recovery experience.
• Hybrid work readiness and London office presence.

Skills

Windows experience

Active Directory

Citrix XenApps

Windows Server 2012/2016

VMware

Backups

Networking design

Router maintenance

PowerShell

VPN administration

DNS administration

Job description

Our Client is an established bank based in Central London.

They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure.

The following are list of skills required for the position:

• Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way).
• Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI.
• Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm
• Windows Server Environment 2012/2016 - design, deployment, maintenance and support.
• VM-Ware virtualisation environments.
• Backups (various and ability to use different applications).
• Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI)
• Router maintenance - wireless configuration, installation and setups.
• PowerShell to a competent level (backup/azure/EMC).
• VPN Administration and Deployment.
• DNS - administration of DNS internal and external.

The salary for this position with be circa £45K - £55K.

This is a hybrid position and you will be required to be in the office at least 3 days a week.

The position will be a 12 month full time contract - FTC initially.