IT Support Engineer

Hamilton Barnes ?; Greater London; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

Hamilton Barnes is seeking an Internal IT Support Engineer in London. The role is hybrid, typically 2-3 days in the office, and focuses on owning and improving the company’s internal IT environment.

You will work with Microsoft 365, Intune, endpoint management, and handle security, patching, and asset management. 2-4 years’ IT support experience is ideal for this position.

Qualifications

• 2-4 years IT support experience required.
• Experience with Microsoft 365 / Office 365 and endpoint management preferred.
• Cyber Essentials or Cyber Essentials Plus familiarity is valuable.

Responsibilities

• Support and help manage the company’s internal IT environment.
• Handle Microsoft 365 / Intune tasks and endpoint management.
• Oversee laptop builds and deployments; user onboarding and offboarding.
• Conduct patching and vulnerability management; maintain security and compliance.
• Assist with internal networking and Wi-Fi; support hardware and infrastructure projects.
• Maintain IT documentation and asset management.

Skills

1st Line

2nd Line

Microsoft 365

Cyber Essentials

Networking

Ownership

Job description

Internal IT Support Engineer | London | Hybrid | £32,000

I’m currently recruiting for an Internal IT Support Engineer to join a specialist technology consultancy based in central London.

This is a good opportunity for someone with around 2-4 years’ IT support experience who wants to move beyond basic service desk work and take more ownership across internal IT, security and infrastructure.

The Role

You’ll support and help manage the company’s internal IT environment, including:

• Microsoft 365 / Office 365
• Intune and endpoint management
• Laptop builds and deployments
• User onboarding / offboarding
• Patching and vulnerability management
• Security and compliance
• Internal networking and Wi-Fi
• Hardware and infrastructure projects
• IT documentation and asset management

What They’re Looking For

Ideally, you’ll have experience with:

• 1st / 2nd Line IT Support
• Microsoft 365
• Endpoint patching
• Cyber Essentials or Cyber Essentials Plus
• Basic networking
• Taking ownership of internal IT issues

Experience supporting Cyber Essentials Plus compliance would be particularly valuable.

Why Consider It?

The business is highly technical, with strong expertise across networking, infrastructure, security and automation.

There is genuine scope to develop beyond internal IT over time and gain exposure to:

• Networking
• Security
• Infrastructure projects
• Technical consultancy

Location: Central London

Working Pattern: Hybrid, typically 2-3 days in the office