It Support Engineer

Hamilton Barnes; Greater London; Hybrid; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Hybrid working pattern

Job summary

Hamilton Barnes invites an Internal IT Support Engineer to join our technology consultancy in central London. The role targets individuals with 2–4 years in IT support who want to progress beyond a service desk and own internal IT, security, and infrastructure initiatives.

You will work on Microsoft 365, Entra ID, Intune, device builds, onboarding/offboarding, patching, and Cyber Essentials compliance within a collaborative, technically strong team.

Qualifications

• 1st / 2nd Line IT Support
• Microsoft 365 expertise and admin
• Entra ID / Active Directory management
• Intune / endpoint management
• Patching and vulnerability management
• Cyber Essentials / Cyber Essentials Plus
• Basic networking knowledge
• Troubleshooting Windows devices
• Own internal IT issues and drive fixes

Responsibilities

• Support and maintain core internal IT systems and infrastructure
• Manage Microsoft 365 / Office 365 users, groups, and licenses
• Admin Entra ID / Active Directory and device enrollment
• Oversee Intune configurations and endpoint management
• Handle laptop builds, deployments, and onboarding/offboarding
• Apply patches, monitor vulnerabilities, and coordinate remediation
• Support Cyber Essentials / Cyber Essentials Plus compliance processes
• Assist with internal network and Wi‑Fi troubleshooting
• Contribute to IT documentation and asset management

Skills

Microsoft 365 / Office 365

Entra ID / Active Directory

Intune

Endpoint patching

Taking ownership of internal IT issues

Tools

Intune

Active Directory

Job description

I'm currently recruiting for an Internal IT Support Engineer to join a specialist technology consultancy based in central London.

This is a good opportunity for someone with around 2-4 years' IT support experience who wants to move beyond basic service desk work and take more ownership across internal IT, security and infrastructure.

The Role

• Microsoft 365 / Office 365
• Entra ID / Active Directory
• Intune and endpoint management
• Laptop builds and deployments
• User onboarding / offboarding
• Patching and vulnerability management
• Cyber Essentials / Cyber Essentials Plus
• Security and compliance
• Internal networking and Wi-Fi
• Hardware and infrastructure projects
• IT documentation and asset management

What They're Looking For

• 1st / 2nd Line IT Support
• Microsoft 365
• Entra ID / Active Directory
• Intune
• Endpoint patching
• Cyber Essentials or Cyber Essentials Plus
• Basic networking
• Troubleshooting Windows devices
• Taking ownership of internal IT issues

Experience supporting Cyber Essentials Plus compliance would be particularly valuable.

Why Consider It?

The business is highly technical, with strong expertise across networking, infrastructure, security and automation.

There is genuine scope to develop beyond internal IT over time and gain exposure to:

• Networking
• Security
• Infrastructure projects
• Client environments
• Technical consultancy

Salary: £32,000

Location: Central London

Working Pattern: Hybrid, typically 2-3 days in the office

If you're currently in IT Support and looking for a role with more ownership and stronger long-term technical development,