IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity

Free-Work UK; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Free-Work UK is recruiting a FIS Integrity Treasury and Risk Management System Support Analyst for 2nd level implementation and ongoing support in a hybrid London role.

The role requires 2-5 years in 1st/2nd Line Treasury or financial systems support, understanding Treasury processes, ITIL incident management, and strong analytical skills. Desirable: experience with FIS Integrity, SQL, and integration tech.

Qualifications

• 2-5 years' experience in 1st / 2nd Line Treasury systems or financial systems support
• Understanding of Treasury processes (payments, liquidity, settlements)
• Experience with incident management and ITIL processes
• Strong analytical and troubleshooting skills

Responsibilities

• Operational Platform Monitoring & Treasury Process Assurance
• Ensures uninterrupted execution of Treasury-critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance
• Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)
• Oversee payment flows across SWIFT, API, EBICS, and bank platforms
• Validate inbound data (bank statements, market data, trade feeds)
• Execute operational runbooks for failed processes and controlled reprocessing
• Perform daily checks and controls including cash position validation and transaction completeness
• Incident Management & Treasury Service Continuity
• Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations
• Log, classify, and prioritize incidents in ServiceNow based on Treasury business impact
• Perform structured triage and initial diagnosis
• Resolve standard issues within SLA using approved knowledge base and runbooks
• Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context
• Support major incident management processes and incident bridge calls
• Cash, Position & Exposure Data Integrity
• Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes
• Validate transaction, position, balance, and exposure data across Treasury systems
• Identify and resolve discrepancies impacting liquidity confidence and risk accuracy
• Support reconciliation processes and ensure audit‑ready completeness of financial data
• Testing & Release Support with Treasury Assurance
• Ensures Treasury readiness and outcome protection for system changes and SaaS releases.
• Support execution of business testing, UAT, and regression testing
• Validate operational outputs resulting from system changes
• Assist in business readiness checks prior to release or cutover

Skills

Analytical thinking

Troubleshooting

ITIL awareness

Incident management

Education

Degree in Finance, IT, or related discipline

Tools

SQL

FIS Integrity

Job description

FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience.

Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.

Must have at least 3 to 5 years experience supporting 1st / 2nd Line Treasury systems or financial systems support

The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity.

This is a 2nd level implementation and support position.

Operational Platform Monitoring & Treasury Process Assurance

Ensures uninterrupted execution of Treasury-critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance.

Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)

Oversee payment flows across SWIFT, API, EBICS, and bank platforms

Validate inbound data (bank statements, market data, trade feeds)

Execute operational runbooks for failed processes and controlled reprocessing

Perform daily checks and controls including cash position validation and transaction completeness

Incident Management & Treasury Service Continuity

Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.

Log, classify, and prioritize incidents in ServiceNow based on Treasury business impact

Perform structured triage and initial diagnosis

Resolve standard issues within SLA using approved knowledge base and runbooks

Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context

Support major incident management processes and incident bridge calls

Cash, Position & Exposure Data Integrity

Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes.

Validate transaction, position, balance, and exposure data across Treasury systems

Identify and resolve discrepancies impacting liquidity confidence and risk accuracy

Support reconciliation processes and ensure audit‑ready completeness of financial data

Testing & Release Support with Treasury Assurance

Ensures Treasury readiness and outcome protection for system changes and SaaS releases.

Support execution of business testing, UAT, and regression testing

Validate operational outputs resulting from system changes

Assist in business readiness checks prior to release or cutover

Essential

2-5 years' experience in 1st / 2nd Line Treasury systems or financial systems support

Understanding of Treasury processes (payments, liquidity, settlements)

Experience with incident management and ITIL processes

Strong analytical and troubleshooting skills

Desirable

Experience in FIS Integrity System

Basic SQL or data interrogation capability

Exposure to SWIFT, APIs, and integration technologies

Experience supporting UAT or testing cycles

Qualifications

Degree in Finance, IT, or related discipline

ITIL Foundation (preferred)

• Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable
• A proactive attitude and ability to adapt to a hybrid work environment

This will be a hybrid role with 3 days in the office in Central London.

The salary for this role will be in the range £60K - £85K.

Candidate Profile

IT Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity

FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience.

Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.

Must have at least 3 to 5 years experience supporting 1st / 2nd Line Treasury systems or financial systems support

The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity.

This is a 2nd level implementation and support position.