IT Support Analyst - Stamford

Circle Recruitment; Greater Lincolnshire; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Private healthcare insurance

Contributory pension scheme

Mileage expenses

Death in service life assurance

Job summary

Circle Recruitment is seeking an IT Support Analyst to join their Stamford team on-site. The role covers 2nd line support, Windows 11, Windows Server, O365 and cloud/infrastructure tasks across the Midlands offices.

You will provide hands-on IT support, deploy software and hardware, and help maintain and improve the IT estate. A full UK driving licence is essential.

Qualifications

• 2nd line IT support or service desk experience.
• Experience with Windows 11 and Office 365.
• Experience administering Windows Server 2019/2022 and Azure.

Responsibilities

• Provide 2nd line IT support to staff at all levels.
• Diagnosis and resolution of IT concerns via remote and on-site methods.
• Deployment of desktop/server software and hardware solutions.
• Enhancement and maintenance of current infrastructure.
• Regular proactive upkeep of server and desktop systems.
• Thorough troubleshooting of user problems.
• Crafting comprehensive support materials.
• Contribution to the routine administration of IT systems.

Skills

Second line IT support

Windows 11

Office 365

Windows Server 2019/2022

Azure

Intune

Exchange

Hyper-V

Active Directory

Networking

Driver's license

Job description

IT Support Analyst - Stamford

Location: Stamford
Salary: £32-40k DOE

IT Support Analyst / IT Engineer with strong 2nd line IT support, Windows 11, Windows Server, Networking, O365, and Intune experience, is required by a leading company in Stamford.

Our client is looking for someone with a can-do attitude who is eager to be in a hands-on role. The role is full-time on site in Stamford, but also supporting some of the other offices across the Midlands

Key Skills required:

• Excellent 2nd line IT Support / Service Desk support experience
• Experience supporting Windows 11 and Office 365
• Experience with Windows Server 19 / 22
• Experience with Azure, Intune, Exchange, Hyper-V and Active Directory
• Good working knowledge of support on-prem and configuring hybrid infrastructure environments
• Strong networking experience (e.g., Patching, TCP/IP, Switches, VLANs, Firewalls, etc.)
• Full UK Drivers licence and own car - essential requirement

Key roles and responsibilities:

• Provide 2 line IT Support to staff at all levels, with potential 3 line responsibilities.
• Diagnosis and resolution of IT concerns via remote and on-site methods.
• Deployment of desktop/server software and hardware solutions.
• Enhancement and maintenance of current infrastructure.
• Regular proactive upkeep of server and desktop systems.
• Thorough troubleshooting of user problems.
• Crafting comprehensive support materials.
• Contribution to the routine administration of IT systems.

Not only will you be joining a leading local organisation , you will have plenty of scope for growth and further development, if you wanted to undergo any relevant certifications (AZ-900, AZ-104, CompTIA etc.) and a clear progression path to Infrastructure Engineer/Subject Matter Expect level.

Company benefits include but are not limited to:

• 25 days annual leave + Bank Holidays, rising with services
• Private healthcare insurance
• Contributory pension scheme
• Expenses for mileage when applicable
• Death in service life assurance