IT Support Analyst: Secure, User-Focused Tech Help

READING BLUE COAT SCHOOL; Sonning; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Free meals

Extensive staff discounts

Life assurance

Cycle to work scheme

Car leasing schemes

Free sports and leisure facilities

Employee Assistance Programme

Professional development

Job summary

Reading Blue Coat School in Sonning, near Reading, seeks an IT Support Analyst to install and maintain ICT hardware, software and network cabling, administer Microsoft services, create user profiles and monitor the ICT helpdesk system while supporting data security requirements. The school offers a supportive environment and a range of staff benefits.

Applicants with experience of Microsoft 365, Intune and Azure/Entra ID, strong networking knowledge and good problem-solving and communication

Qualifications

• Experience with Microsoft 365, Intune and Azure/Entra ID.
• Understanding of networking concepts and strong diagnostic skills.
• Excellent problem-solving and customer-service orientation.

Responsibilities

• Install and maintain ICT hardware, software and network cabling.
• Administer Microsoft services and manage active network components.
• Create new user profiles and configure security profiles.
• Monitor the ICT helpdesk system and data security controls.

Skills

Microsoft 365

Intune

Azure Entra ID

Networking concepts

Troubleshooting

Customer service

Communication skills

Data protection

Job description

Reading Blue Coat School in Sonning, near Reading, seeks an IT Support Analyst to install and maintain ICT hardware, software and network cabling, administer Microsoft services, create user profiles and monitor the ICT helpdesk system while supporting data security requirements. The school offers a supportive environment and a range of staff benefits.

Applicants with experience of Microsoft 365, Intune and Azure/Entra ID, strong networking knowledge and good problem-solving and communication