IT Support Analyst - Elevate Student IT Experience

Northern Regional College; Ballymena; Presencial; GBP 22 000 - 32 000; Tempo integral

Resumo da oferta

Northern Regional College in Ballymena and Coleraine seeks an IT Support Analyst to deliver an efficient IT technical and operational support service, ensuring excellent customer service to enhance the student experience and provide a first-class business service.

You will participate in assigned project and process improvement activities, supporting ICT initiatives and working with staff to resolve incidents and improve service delivery.

Responsabilidades

• Deliver an efficient IT technical and operational support service, providing excellent customer service to enhance the student experience and deliver first-class business support.
• Participate in assigned project and process improvement activities and work with colleagues to resolve incidents and ICT initiatives.

Descrição da oferta de emprego

Northern Regional College in Ballymena and Coleraine seeks an IT Support Analyst to deliver an efficient IT technical and operational support service, ensuring excellent customer service to enhance the student experience and provide a first-class business service.

You will participate in assigned project and process improvement activities, supporting ICT initiatives and working with staff to resolve incidents and improve service delivery.