IT Services Technician - Rotherham

Cepac; Rotherham; On-site; GBP 27,729 - 33,891; Full time

Benefits offered by this job

Generous annual bonus scheme

Contributory Pension Scheme

Up to 25 days annual leave plus public holidays

Death in Service benefit

Job summary

A leading packaging manufacturer in Rotherham is seeking an IT Services Technician to enhance their IT Department. You will be responsible for providing effective support for service requests and ensuring business continuity. The ideal candidate will have a strong background in IT support with skills in hardware troubleshooting and cloud technologies. This role offers a competitive salary and various benefits including a generous bonus scheme.

Qualifications

• Strong background in 1st and 2nd line support.
• Abilities to install and administer computer hardware, software, and network components.
• Time management and prioritisation skills.

Responsibilities

• Provide prompt responses and effective resolutions to L1 & L2 requests.
• Support business continuity through effective IT service delivery.

Skills

Supporting a Microsoft Enterprise End-User environment

Thorough hardware/software troubleshooting skills

Basic understanding of Enterprise Endpoint Cloud technologies

Awareness of Cyber Security best practices

Job description

Job vacancies: IT Services Technician - Rotherham

Your role

Cepac is a leading independent manufacturer of corrugated packaging with four sites across the UK.

Due to the expansion of our IT Department, we are looking to recruit an IT Services Technician to join our team based in Manvers, Rotherham.

The ideal candidate will be an integral member of the IT Service Delivery Team providing prompt responses and effective resolutions to L1 & L2 requests for service and support generated within the business in order to support business continuity.

The ideal applicant must be able to demonstrate the following proficiencies:

• Supporting a Microsoft Enterprise End-User environment. Latest Windows OS, Print Servers,
  DHCP, DNS.
• Deployment, configuration, and management of end user endpoints.
• Thorough hardware/software troubleshooting skills and methods.
• Basic understanding of Enterprise Endpoint Cloud technologies. Endpoint Manager/Intune.
• Basic understanding and support of networking technologies/methodologies.
• Awareness of Cyber Security best practices.
• Telephony and Mobile Communications.

With the following skills:

• Strong background in 1 st and 2 nd line support
• Abilities to install and administer computer hardware, software, and network components
• Time management and prioritisation skills
• Analytical, troubleshooting, and problem-solving skills
• Effective verbal, presentation and listening communications skills
• Effective written communications skills

The benefits offered:

• Salary range up to £30,810 depending on experience
• Working hours - 40 hours per week, Monday to Friday
• Generous annual bonus scheme
• Generous Contributory Pension Scheme
• Annual Leave (increasing with service) up to 25 days plus public holidays
• Death in Service up to four times basic salary

Meadows Road, Brookfield Park
Manvers, Wath Upon Dearne
Rotherham
S63 5DJ
Tel: [phone]
Fax: [phone]

Paper Mill Road, Rawcliffe Bridge
Goole
East Riding of Yorkshire
DN14 8SL
Tel: [phone]
Fax: [phone]