IT Services Technician – Manufacturing (Multi-Site)

Interface Recruitment; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days holiday

Pension 4%

Life Assurance

Free Parking

Cycle Scheme

EAP

Enhanced Family Benefits

Job summary

Interface Recruitment is seeking an IT Services Technician for the Glasgow site, supporting desktop applications, networks, and servers within a manufacturing environment. The role combines 1st and 2nd line work with involvement in hardware refreshes, cybersecurity rollouts, software/database projects and cloud migration.

Responsibilities include handling helpdesk requests, troubleshooting hardware/software, maintaining user accounts, and building PCs. Travel to other UK sites is required.

Qualifications

• Relevant computing qualification (HNC/HND/Degree or equivalent).
• Experience with Google Suite applications (Gmail, Docs, Sheets, Calendar).
• MCP in Windows 10/11 environment preferred.
• Experience with PC hardware, Windows Server, and SharePoint is a plus.
• 2–3 years in Helpdesk/IT Technician role.
• Must hold full UK driving licence and be able to travel across sites.

Responsibilities

• Respond to technical assistance requests in person, via phone and helpdesk.
• Diagnose and resolve hardware and software issues.
• Log all helpdesk interactions and follow SOPs.
• Create and maintain user accounts in Active Directory and Google Admin console.
• Build/refurbish PCs and laptops as required.
• Assist with various IT projects and upgrades.

Skills

IT Support

Education

HNC/HND/Degree in computing

Tools

Google Workspace Admin

Active Directory

Windows 10/11

SQL 2005/2008

SharePoint 2010

Job description

Interface Recruitment is seeking an IT Services Technician for the Glasgow site, supporting desktop applications, networks, and servers within a manufacturing environment. The role combines 1st and 2nd line work with involvement in hardware refreshes, cybersecurity rollouts, software/database projects and cloud migration.

Responsibilities include handling helpdesk requests, troubleshooting hardware/software, maintaining user accounts, and building PCs. Travel to other UK sites is required.