IT Onsite Support Engineer

preferable.ai; Newcastle upon Tyne; On-site; GBP 20,000 - 31,000; Part time

Job summary

Eil Global is a Newcastle upon Tyne-based IT services provider with operations across Asia Pacific and EMEA. The company focuses on desktops, servers, networks, and data centre technologies and seeks on-call IT engineers for dispatch work on a freelance/part-time basis.

The role involves installing and upgrading operating systems, applying patches, handling break-fix tasks, and basic networking and Office administration.

Qualifications

• Install and upgrade operating systems.
• Install patches to software and devices.
• Perform software and hardware break-fix tasks.
• Basic Wi-Fi troubleshooting and configuration.
• Fundamental LAN/WAN, switch and router basics.

Skills

Operating Systems

Patches

Break Fix

Wi-Fi

Networking Basics

MS Office

Business English

Job description

Newcastle upon Tyne, UK, Australia | Posted on 10/02/2026

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions

Mode: Dispatch - On call ticket based/Freelance/Part time/Casual Basis

SLA: SBD and NBD support

Skills & Requirements:

• Capable of installing and upgrading Operating Systems
• Install patches
• Software and Hardware Break Fix
• Well versed IT engineer
• Basics of Wi-Fi
• Basics of networks, LAN, WAN, Switch and Router Configuration
• Install and administer MS Office
• Business English with local language