IT Manager — End-User Support, Assets & Access (Hybrid)

DeverellSmith Group; City Of London; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Private medical insurance

Salary sacrifice pension

25 days holiday + bank holidays

Group life cover and income protection

Enhanced maternity/paternity pay

Professional membership subscription

Job summary

DeverellSmith Group is seeking an IT support professional to provide daily end-user support for UK staff across laptops, mobiles, printers and Microsoft 365. You will manage joiners/movers/leavers with HR, maintain assets and stock, and work with suppliers on quotes and budgets.

The role includes UK SharePoint governance and assisting with access control and security across offices. You will bring hands-on MS 365 experience (Outlook, Teams, SharePoint) and an ability to explain technical issues

Qualifications

• Solid experience in end-user IT support within a business setting.
• Hands-on Microsoft 365 knowledge, especially Outlook, Teams and SharePoint.
• Used to handling user accounts, permissions and starters and leavers.
• Raising and tracking access requests for business systems, including Yardi.
• Looking after the UK SharePoint intranet and supporting the office manager on access control, CCTV and door entry.

Responsibilities

• Provide day-to-day IT support for UK users on laptops, mobiles, printers and Microsoft 365.
• Manage joiners, movers and leavers with HR and line managers, including accounts and devices.
• Maintain IT assets, mobile contracts and stock records; track deliveries and invoices.
• Coordinate supplier quotes, orders and faults; help prepare and track the IT budget.
• Support UK SharePoint intranet and assist with access control and security measures.

Skills

End-user IT support

Microsoft 365

Plain English communication

Record keeping

Tools

Yardi

SharePoint

Outlook

Teams

Microsoft 365

ITIL certification

Job description

DeverellSmith Group is seeking an IT support professional to provide daily end-user support for UK staff across laptops, mobiles, printers and Microsoft 365. You will manage joiners/movers/leavers with HR, maintain assets and stock, and work with suppliers on quotes and budgets.

The role includes UK SharePoint governance and assisting with access control and security across offices. You will bring hands-on MS 365 experience (Outlook, Teams, SharePoint) and an ability to explain technical issues