IT Infrastructure Manager

JR United Kingdom; Slough; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in Slough is seeking an IT Infrastructure Manager to oversee their IT systems and infrastructure. The role includes developing strategic plans, providing technical support, and ensuring compliance with industry standards to support approximately 1000 users. Ideal candidates will have a solid background in similar SME environments and relevant professional qualifications.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience working with circa 1000+ users in an SME environment.
• Professional certifications such as MCSE and ITIL are preferred.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for all infrastructure-related issues.
• Ensure compliance with security certifications and best practices.

Skills

Problem-solving

Troubleshooting

Technical expertise

Education

MCSE

ITIL qualifications

ISO27001:2022 experience

Job description

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IT Infrastructure Manager

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc. You will ensure all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of the business and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and timely resolution.
• Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are adhered to.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN & Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience working with and/or ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• ISO27001:2022 experience
• Windows server cloud migrations

This job posting is active and accepting applications.