IT Infrastructure Manager

JR United Kingdom; High Wycombe; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the UK is looking for an IT Infrastructure Manager to oversee and enhance its IT infrastructure. This role requires a strategic thinker with at least 5 years of relevant experience and the ability to manage IT for over 1000 users while ensuring compliance with industry standards. The successful candidate will apply technical expertise to support the organization’s goals through efficient infrastructure management.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience in SME environments with 1000+ users.
• Outstanding problem-solving and troubleshooting abilities.

Responsibilities

• Develop and implement strategic IT infrastructure plans.
• Provide technical support for infrastructure-related issues.
• Ensure infrastructure security and compliance with standards.

Skills

Problem-solving

Troubleshooting

Technical expertise

Education

Industry-relevant qualifications such as MCSE

ITIL qualifications

ISO27001:2022 experience

Job description

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IT Infrastructure Manager

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely using guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of our business and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal/external resources for quick and timely resolution.
• Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are adhered to.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage and Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles.
• Experience working in an SME environment with circa 1000+ users.
• Experience working with and/or ITIL qualifications.
• Industry-relevant qualifications such as MCSE.
• Outstanding problem-solving and troubleshooting abilities.
• ISO27001:2022 experience.
• Experience with Windows Server cloud migrations.

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