IT Infrastructure Manager

JR United Kingdom; Shrewsbury; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company based in Shrewsbury seeks an IT Infrastructure Manager to oversee its IT infrastructure supporting around 1000 users. The ideal candidate will ensure optimal resource use, manage third-party resources, and develop strategic IT plans. The role requires deep technical expertise, experience with cloud migrations, and relevant industry credentials.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience in an SME environment with circa 1000+ users.
• Experience with ISO27001:2022.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for infrastructure-related issues.
• Ensure infrastructure availability, support, and compliance.

Skills

Problem-solving

Troubleshooting

Education

MCSE Certification

ITIL Qualifications

Relevant Industry Certifications

Tools

Windows Servers

Microsoft Exchange

SQL

Active Directory

Anti-Virus (Sophos)

Cloud migrations

Job description

Social network you want to login/join with:

IT Infrastructure Manager

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to:

• Windows Servers
• Active Directory
• Entra
• Networks
• Firewalls

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions based on business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with security certifications. Experience in a similar environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure that meets business needs and aligns with wider business strategy.
• Identify opportunities to leverage technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick resolution.
• Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are met.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage and Directory Management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL qualifications
• Relevant industry certifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• Experience with ISO27001:2022
• Windows server cloud migrations

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers found at hays.co.uk.