IT Infrastructure Manager

JR United Kingdom; Cheltenham; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company seeks an IT Infrastructure Manager to manage its IT systems and ensure optimal operation across services like Windows Servers and Active Directory. The role requires developing strategic infrastructure plans and providing technical expertise with a focus on compliance and security. Ideal candidates will have a minimum of 5 years of relevant experience and qualifications like MCSE and ITIL.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience working in an SME environment with circa 1000+ users.
• Outstanding problem-solving and troubleshooting abilities.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for infrastructure-related issues.
• Ensure infrastructure compliance with security standards.

Skills

Problem-solving

Troubleshooting

Education

MCSE

ITIL qualifications

Tools

Windows Server

SQL

Microsoft Exchange

Sophos

Arcserve

Forcepoint

Office 365

PTRG

Microsoft Entra

Cloud migrations

Job description

Social network you want to login/join with:

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc. You will ensure all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities:

• Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of our business and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal/external resources for quick and timely resolution.
• Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are adhered to.
• Responsible for infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed:

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting abilities
• ISO27001:2022 experience
• Windows Server cloud migrations

This job posting is active.