IT Helpdesk Associate - Training Provided

Back To Work; Chesterfield; In loco; GBP 18.000 - 23.000; Tempo pieno

Descrizione del lavoro

Back To Work in the United Kingdom is seeking a friendly IT support trainee to become the single point of contact for IT incidents reported by staff. No IT experience is required as full training is provided, and you will join a welcoming team.

You will handle first line support, generate daily reports for the IT department, and keep the ticketing system up to date as part of your learning journey.

Competenze

• Independent skills.
• Team work skills.
• Organisational skills.
• Good written and oral communication skills.
• Self-Motivated.

Mansioni

• Providing first line support to staff and customers
• Creating daily reports for the IT department
• Updating the company's ticketing system

Conoscenze

Independent skills

Team work skills

Organisational skills

Good written and oral communication

Self-Motivated

Descrizione del lavoro

Back To Work in the United Kingdom is seeking a friendly IT support trainee to become the single point of contact for IT incidents reported by staff. No IT experience is required as full training is provided, and you will join a welcoming team.

You will handle first line support, generate daily reports for the IT department, and keep the ticketing system up to date as part of your learning journey.