IT Field Service Deployment Engineer

Industrious Recruitment; Nottingham; Hybrid; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Company car (if eligible)

Healthcare cover

Pension scheme

Life insurance

Income protection

Employee Assistance Programme

Gym benefits

Flexible and hybrid working

Cycle to Work Scheme

Job summary

Industrious Recruitment is seeking a Field Service Deployment Engineer to deploy, upgrade and maintain IT systems supporting healthcare diagnostic equipment at customer sites across the UK. The role involves hands-on deployment, imaging, software configuration and field-based IT support.

You will work with Field Service Engineers and Product Management to ensure smooth deployments, maintaining secure, reliable systems with regular travel across the country.

Qualifications

• 2+ years in 2nd Line IT/Field IT/Deployment roles.
• Experience delivering field IT support in customer environments.
• Strong Windows deployment/imaging/configuration skills.
• Hands‑on hardware installation and troubleshooting experience.

Responsibilities

• Perform Windows upgrades, patches and system updates.
• Reimage and configure PCs and IT systems.
• Install and configure PC hardware and peripherals.
• Install and configure software and applications.
• Perform data backups, migrations and restorations.
• Troubleshoot hardware, software and connectivity issues.
• Support network connectivity and basic IP/network troubleshooting.
• Validate systems after upgrades and installations.
• Collaborate with Field Service Engineers, Tech Support & Product Management.
• Travel to customer sites across the UK as required.

Skills

2nd Line Support

Field IT Support

Deployment

Windows OS

Networking

Tools

Windows Imaging

PC Hardware

Job description

FTC - Till March 2027

Bonus - £2k on completion of role

Field based - North of England

Are you an experienced 2nd Line IT Support Engineer, Field Service Engineer or Deployment Engineer looking for a role where your technical skills have a real impact? Industrious Recruitment are seeking a Field Service Deployment Engineer, providing specialist technical support for the deployment, upgrade and maintenance of IT systems supporting healthcare diagnostic equipment across customer sites.

What You'll Be Doing

You’ll be responsible for a range of technical deployment and support activities across our installed equipment base, including:

• Carrying out Windows upgrades, security patching and system updates
• Reimaging and configuring PCs and IT systems
• Installing, replacing and commissioning PC hardware and peripherals
• Installing and configuring software and applications
• Carrying out data backup, migration and restoration
• Troubleshooting hardware, software and connectivity issues
• Supporting network connectivity and resolving basic IP/networking issues
• Validating systems following upgrades and installations
• Working alongside Field Service Engineers, Technical Support and Product Management
• Liaising directly with customers to ensure deployments are completed smoothly and with minimal disruption
• Travelling to customer sites across the UK as required

You’ll play an important role in ensuring the technology supporting healthcare laboratories remains reliable, secure and fit for purpose.

What We’re Looking For

We’re looking for someone with a strong practical IT background who enjoys working in customer environments and getting hands‑on with technology. You’ll ideally have:

• At least 2 years' experience in 2nd Line IT Support, Field IT Support, Deployment or a similar technical role
• Previous experience providing field-based IT support within customer environments
• Strong experience with Windows operating systems, imaging, deployment and configuration
• Hands‑on experience installing, replacing and troubleshooting PC hardware
• A good understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
• Experience with data backup, migration and restoration
• Strong fault‑finding and technical troubleshooting skills
• Excellent communication skills and a confident, professional approach with customers
• The flexibility to travel regularly across the UK
• A full UK driving licence

Why Join Us?

You’ll be joining an organisation where your technical expertise directly supports technology used within the healthcare environment. We offer a comprehensive benefits package, including:

• 28 days' annual leave + public/bank holidays
• Pension scheme
• Life insurance
• Company bonus eligibility
• Income protection
• Healthcare cover
• Employee Assistance Programme
• Gym benefits
• Flexible and hybrid working
• Cycle to Work Scheme (if eligible)
• Salary Sacrifice Car Scheme
• Company car (if eligible)