Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Livingston; On-site; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Pension

Income Protection

Life Insurance

Private Healthcare

25 Days Holiday Plus Bank Holidays

Full Product Training

Car Allowance

Bonus £6,000

Job summary

TRS Consulting seeks a Field Service Engineer to service and repair high-value medical and laboratory diagnostic equipment across NHS and private labs. The role involves on-site visits, troubleshooting with laboratory staff, and providing practical solutions.

You'll work five days out of seven with some weekend work, supported by full product training. A competitive package includes base salary, car allowance, and bonus, plus pension and private healthcare options.

Qualifications

• Competent background as a field service engineer or technical support engineer with experience on high value capital equipment.
• Qualification in electronics; experience on diagnostic systems or medical devices is advantageous.
• Willingness to cover NHS and private laboratory environments; full product training provided.

Responsibilities

• Service and breakdown repair on sophisticated medical and laboratory diagnostics systems in pathology and NHS labs.
• Visit customer sites and provide solutions for troubleshooting and repair.
• Coordinate with hospital staff and external contacts to ensure service continuity.

Skills

Field service engineering

Electronics qualification

Customer facing

NHS/lab diagnostics knowledge

Education

Electronics qualification

Tools

Medical diagnostics

Job description

Field Service Engineer, Medical DiagnosticSystems

• Basic Salary £52,000
• Car Allowance £7,200
• Bonus £6,000
• Pension
• Income Protection
• Life Insurance
• Private Healthcare
• 25 Days Holiday Plus Bank Holidays
• Full Product Training

** This role will involve working five days out of seven and will include some weekend work**

The Role

Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for:

• The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments
• Visiting customer sites and providing customers with valuable solutions for troubleshooting
• Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories

Your Background

To succeed in this exciting role, you must be able to demonstrate:

• A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics
• You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic / electro-mechanical capital equipment
• Full product training will be provided, so whatever your background in field service and customer support, your application will be considered

The Company

My client is part of one of the largest medical and laboratory equipment suppliers in the world. This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems. Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.