IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Ipswich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking IT Field Engineers to join their team in Ipswich. This role involves installation, technical support, and incident management while offering a chance to work with public sector clients. The position includes benefits like a company vehicle, medical insurance, and a generous holiday allowance.

Benefits

Company Vehicle

Medical insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Experience in assisting with installation under guidance.
• Technical support for installed solutions.
• Management of open incidents.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical support for installed solutions.
• Manage workflow and utilization to resolve incidents.

Skills

Installation of equipment

Technical support

IP experience

Knowledge of network infrastructure

Knowledge of PC products

Job description

IT Field Engineer (Previous Relevant Experience is Required), Ipswich

Client: Telent

Location: Ipswich

Job Category: Other

EU work permit required: Yes

Job Views: 10

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin as needed.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if you have experience in:

• Assisting with the installation of equipment and materials using current contract manuals and procedural documents to standards of quality and time under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical support for installed solutions.
• Escalating issues via Field or Senior Engineers for ongoing incidents.
• Reviewing open incidents daily, managing your workflow and utilization to resolve them.
• Ideally, IP experience and knowledge of network infrastructure and PC products.

Telent - What we offer:

A career at Telent offers opportunities across sectors, roles, technologies, and customers. We support your development, learning, and impact. We are committed to an inclusive culture that values diversity and ideas, where everyone can thrive.

Additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday including public holidays, with options to buy or sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of critical digital infrastructure. We connect communities using advanced technology and innovation. Join us to make a real impact and fulfill your potential. Our team of over 3,000 dedicated professionals is committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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