IT Field Engineer – Full Time – Three Legged Cross

Catering

Wimborne Minster

On-site

GBP 30,000 - 35,000

Full time

14 days+
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Benefits offered by this job

Car allowance
Hybrid role

Job summary

Catering is seeking an experienced IT Field Engineer for Wimborne. The role combines hands-on technical work, customer support and project delivery across customer sites and the office.

You will join an established team supporting 700+ active customers and have opportunities for progression. A valid UK driving licence is essential; hybrid working arrangement offered.

Qualifications

  • Strong networking, infrastructure & customer-facing technical support experience.
  • A valid UK driving licence is essential.
  • Configuring routers, switches & firewalls.
  • Wi‑Fi installation & troubleshooting.
  • Cloud telephony & VOIP solutions.
  • LAN infrastructure, including testing, terminating & design.
  • CRM & ticketing systems.
  • Microsoft cloud & Microsoft Server environments.
  • IT networking, including CCNA, Fortigate or Netgear.
  • VMWare Solutions & Hyper‑V.
  • PC/laptop builds, fault diagnosis & rectification.
  • Antivirus & anti‑spam implementation.
  • Router & firewall configuration.

Responsibilities

  • Installing IT & Telecoms solutions.
  • Onboarding customers onto managed support services.
  • Providing remote & on‑site technical support.
  • Planning & managing installation projects.
  • Supporting customers & sales teams with solution design & recommendations.
  • Updating project & service tickets through CRM systems.
  • Identifying potential sales opportunities through technical operations.

Skills

Networking experience
Customer-facing support

Tools

VMware
Hyper-V
CRM systems
Ticketing systems
Microsoft Server
LAN/WAN
Cloud platforms

Job description

IT Field Engineer – Wimborne

Up to £35,000 + Car Allowance | Permanent | Career Progression

Are you an experienced IT Field Engineer looking for a varied role where you can combine hands‑on technical work, customer support & project delivery? This is a fantastic opportunity based in Wimborne, joining an established business with more than 30 years’ experience & over 700 active customers.

Why apply / What’s in it for you?
  • You’ll receive a salary of up to £35,000 depending on experience.
  • You’ll benefit from a car allowance.
  • You’ll receive 23 days’ holiday + bank holidays, rising to 25 days after 2 years.
  • You’ll enjoy a varied hybrid role between customer sites & the office.
  • You’ll join a busy, established team supporting 700+ active customers.
  • You’ll work for a business with an excellent reputation built over 30 years.
  • You’ll have genuine opportunities to progress within a permanent position.
Key Responsibilities
  • Installing IT & Telecoms solutions
  • Onboarding customers onto managed support services
  • Providing remote & on‑site technical support
  • Planning & managing installation projects
  • Supporting customers & sales teams with solution design & recommendations
  • Updating project & service tickets through CRM systems
  • Identifying potential sales opportunities through technical operations
What we’re looking for

We’re looking for an experienced IT Field Engineer with strong networking, infrastructure & customer-facing technical support experience.

A valid UK driving licence is essential for this position.

  • Configuring routers, switches & firewalls
  • Wi‑Fi installation & troubleshooting
  • Cloud telephony & VOIP solutions
  • LAN infrastructure, including testing, terminating & design
  • CRM & ticketing systems
  • Microsoft cloud & Microsoft Server environments
  • IT networking, including CCNA, Fortigate or Netgear
  • VMWare Solutions & Hyper‑V
  • PC/laptop builds, fault diagnosis & rectification
  • Antivirus & anti‑spam implementation
  • Router & firewall configuration

If you’re looking for your next step as an IT Field Engineer in Wimborne, we’d love to hear from you.

Salary: £30000 – £35000/annum

Job Type: Permanent

Location: Wimborne, Dorset

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