IT Field Service Engineer

Rise Technical Recruitment; Exeter; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Annual bonus

Private healthcare

Life insurance

Pension

Job summary

The ideal candidate has enterprise IT hardware experience, strong fault-finding skills and a full UK driving licence. Occasional overtime and on-call work are required.

Qualifications

• Experience with enterprise IT hardware, networks, servers, storage or telephony in a field-based role.
• Strong fault-finding, triage and diagnostic abilities.
• Excellent customer-facing skills and a full driving licence.

Responsibilities

• Field-based installation, maintenance and repair of enterprise IT infrastructure.
• Diagnose and resolve hardware, network and telephony faults.
• Cover customer sites across South West England.
• Participate in 24/7 emergency call-out rota.

Skills

Field service engineering

Fault-finding & diagnostics

Customer facing

Driving licence

Tools

Cisco equipment

Fortinet equipment

HPE equipment

Dell equipment

Oracle equipment

Job description

IT Field Service Engineer

Enterprise Hardware, Servers, Storage & Networking

South West England - Field Based

Up to £40,000 + Company Vehicle + Annual Bonus + Private Healthcare + Life Insurance + Pension + Excellent Benefits

Excellent opportunity for an experienced IT Field Service Engineer with a background in enterprise hardware, networking or telephony to join a rapidly growing technology services provider offering excellent training, varied technical work and long-term career progression.

This company is a leading provider of enterprise IT infrastructure services, supporting an established network of technology partners and customers across the UK and internationally. Following continued growth, they are expanding their field engineering operation and investing heavily in their technical capabilities. They also have a great track record taking engineers from the Armed Forces and training them in this area.

In this varied role, you will travel to customer sites across the South West to maintain, diagnose and repair enterprise servers, storage, networking and telephony equipment. You will also support infrastructure installations and technical projects, working across products from manufacturers including Cisco, Fortinet, HPE, Dell and Oracle.

The ideal candidate will have practical experience supporting enterprise IT hardware, networks, servers, storage or voice systems in a field-based environment. You must have strong fault-finding skills, excellent customer-facing abilities and a full driving licence.

This is a fantastic opportunity to join a growing and supportive organisation offering exposure to multiple technologies, manufacturer training and the opportunity to develop your technical specialism.

The Role:

• Field-based installation, maintenance and repair of enterprise IT infrastructure
• Diagnose and resolve hardware, network and telephony faults
• Work across servers, storage, networking, cabling and voice technologies
• Support technical projects and infrastructure installations
• Cover customer sites throughout South West England
• Participate in a 24/7 emergency call-out rota

The Person:

• Experience supporting enterprise IT hardware, networking, servers, storage or telephony
• Strong fault-finding, triage and diagnostic abilities
• Field service or customer-site engineering experience
• Knowledge of Cisco, Fortinet, HPE, Dell or Oracle equipment would be advantageous
• Full UK driving licence
• Comfortable with occasional overtime, weekend work and emergency call-outs

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer.

We are an equal opportunities company and welcome applications from all suitable candidates