IT Field Engineer

Platinum Recruitment Consultancy; Ferndown; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Car allowance

Training & development

Career growth

On-site parking

23 days holiday + bank holidays rising

25 days after 2 years

Job summary

Platinum Recruitment Consultancy in Ferndown is seeking an experienced IT Field Engineer to deliver first-class IT solutions across a diverse client base. You will work on-site, combining hands-on fault resolution with project installation from surveys to handover.

The role offers a £35,000 salary plus car allowance, access to training and development, and clear career growth. Strong customer-facing communication and organisational skills are essential, with a proactive, problem-solving approach.

Qualifications

• Experience as an IT Technician or in a similar IT support role.
• Networking knowledge and Microsoft 365 skills.
• Strong organisational and planning abilities.
• Excellent communication and customer focus.

Responsibilities

• Provide on-site fault support and resolution.
• Lead installation projects from surveys to handover.
• Collaborate with end users and colleagues to plan and deliver solutions.
• Input into solution design, quoting, and creating statements of work.
• Ensure installations are completed on time, within budget, and to customer satisfaction.

Skills

Networking knowledge

Microsoft 365

Organisational skills

Problem-solving

Communication

Job description

IT Field Engineer - Ferndown | £35,000 + car allowance, training & development, and clear career growth

We're looking for an experienced IT Field Engineer to join a forward-thinking team in Ferndown. This is an exciting opportunity for someone who thrives on variety, enjoys problem-solving, and is motivated to deliver first-class IT solutions across a wide range of clients and projects.

Why apply for this IT Field Engineer role?

You’ll enjoy:

• £35,000 salary plus car allowance
• Clear career growth within the business
• Training and development opportunities
• On-site parking for ease and convenience
• 23 days holiday + bank holidays (rising to 25 after 2 years)

Key Responsibilities:

In this varied role, you’ll work on both support and implementation projects, taking ownership from planning through to delivery. Typical duties include:

• Providing on-site fault support and resolution
• Leading installation projects, from surveys to final handover
• Collaborating with end users and colleagues to plan and deliver solutions
• Inputting into solution design, quoting, and creating statements of work
• Ensuring installations are completed on time, within budget, and to customer satisfaction

What we’re looking for:

We’re seeking a motivated and proactive professional who can hit the ground running:

• Experience as an IT Technician or in a similar IT support role
• Networking knowledge (offline and Microsoft 365 skills essential)
• Strong organisational and planning abilities
• A hands-on, problem-solving approach with attention to detail
• Excellent communication skills with a customer-focused mindset
• Experience as an IT Service Engineer would be advantageous

If you’re ready to take the next step as an IT Field Engineer in Ferndown, we’d love to hear from you.

Location │ Ferndown

Role │ IT Field Engineer