IT Field Engineer

Ayrshire; Ayr; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An innovative IT services provider is seeking a skilled IT Field Engineer to join their dynamic team. This role offers a blend of onsite client interaction and remote support, making it perfect for those who thrive in diverse environments. You'll be responsible for delivering expert support, troubleshooting technical issues, and implementing solutions while collaborating with your team on various projects. With a competitive salary and a range of benefits, including a company vehicle and training budget, this position is a fantastic opportunity for anyone looking to advance their career in IT. If you have a passion for technology and client service, this could be the perfect fit for you.

Benefits

Company Pension

Home Broadband Allowance

Company Vehicle

CPD & Training Budget

Qualifications

• 2+ years of experience in IT field engineering.
• Strong knowledge of server hardware and Microsoft Server OS.

Responsibilities

• Provide onsite and remote support to clients.
• Troubleshoot issues and implement effective solutions.

Skills

Server Hardware

Microsoft Server OS

Desktop Support

DNS

Web Hosting

Firewalls

WiFi Configuration

Router Configuration

MSP tools

Remote Support Solutions

Education

HND in IT-related discipline

Tools

Microsoft 365

Microsoft Hyper-V

Structured Cabling

VoIP Solutions

Layer 3 Switching

VLAN Configuration

MCP Certifications

Job description

Our client, a dynamic and growing IT services provider based in Ayrshire, has an immediate vacancy for an experienced IT Field Engineer.

As an IT Field Engineer, you’ll spend your time onsite with clients, delivering expert support, troubleshooting issues, and implementing solutions. The rest of your time will be spent at our head office, collaborating with the team on projects, remote support, and system management.

This is a great opportunity for someone who enjoys both face-to-face interaction and technical problem-solving.

Minimum Requirements

To be considered, you must have:

1. At least 2 years of industry experience
2. Strong knowledge of Server Hardware & Microsoft Server OS
3. Experience in onsite and remote Desktop Support
4. Basic understanding of DNS and Web Hosting
5. Familiarity with Firewalls, WiFi, and router configuration
6. A full UK driving licence
7. Experience with MSP tools and remote support solutions

Experience with any of the following would be a bonus:

1. Microsoft 365 administration
2. Microsoft Hyper-V
3. Structured cabling
4. VoIP solutions
5. Layer 3 switching & VLAN configuration
6. MCP or equivalent certifications

Benefits

We offer a competitive salary along with a range of great benefits:

1. Company pension
2. Home broadband allowance
3. Company vehicle
4. CPD & training budget to further develop your skills

An HND or equivalent in an IT-related discipline is essential, along with a solid understanding of LAN/WAN networking technologies.

If you have the skills and experience required and would like to apply, please send your CV to Coleen Farrell at GH Resourcing, as soon as possible.