Field Support Engineer-1

TN United Kingdom; United Kingdom; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a skilled Power Management Systems Engineer to join their team. In this role, you will be responsible for servicing, maintaining, and troubleshooting power management systems across the UK and Europe. The position offers opportunities for skill development and recognition, along with a competitive salary and benefits. You will perform maintenance, provide technical support, assist with installations, and ensure compliance with safety regulations. If you have a background in Electrical/Electronics Engineering and enjoy fieldwork, this is an exciting opportunity to make a significant impact in a dynamic environment.

Benefits

Annual pay review

Wellness support

Flexible/hybrid work options

Employee assistance programs

Discounts

Qualifications

• 3-5 years in servicing and maintaining power management systems.
• Field-based engineering experience is essential.

Responsibilities

• Perform routine and preventive maintenance on power management systems.
• Provide on-site technical support and troubleshoot issues.

Skills

Problem-solving

Communication

Independence

Time management

Education

Bachelor’s degree in Electrical/Electronics Engineering

HNC in Electrical/Electronics Engineering

ONC in Electrical/Electronics Engineering

Tools

PLC

HMI

SCADA

Diagnostic tools

Job description

Job Summary

Anord Mardix, a Flex company, is a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings, ranging from data centres to the international headquarters of some of the world’s largest companies. We are seeking a skilled and motivated Power Management Systems (PMS) Engineer to join our team. The ideal candidate will be responsible for servicing, maintaining, and troubleshooting power management systems (PMS), including PLC, HMI, SCADA, PME, and associated networks, in various field locations across the UK & Europe. This role requires travel, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided. The candidate must also be available for PMS emergency call-out cover as needed.

What a typical day looks like:

1. Maintenance and Servicing: Perform routine and preventive maintenance, diagnose and repair faults, educate clients, develop training, document activities, and prepare reports.
2. Technical Support and Troubleshooting: Provide on-site support, troubleshoot hardware/software issues, liaise with support teams and manufacturers.
3. Installation and Commissioning: Assist with installation and testing of PMS systems at client sites.
4. Emergency Call-Out Cover: Be available for urgent issues, respond promptly, and join the on-call rota (~1 week in 8).
5. Compliance and Safety: Follow health, safety, and environmental regulations and company policies.

The experience we’re looking to add to our team:

• Education: Bachelor’s degree/HNC/ONC in Electrical/Electronics Engineering or related.
• Experience: 3-5 years in servicing and maintaining power management systems, field-based engineering experience.
• Technical Skills: Knowledge of hardware/software components, diagnostic tools, industry standards.
• Soft Skills: Problem-solving, communication, independence, time management.
• Other Requirements: Willingness to travel, emergency call-out availability, valid driver’s license, physical ability for fieldwork.

What you’ll receive for your work:

• Fulfillment, recognition, and opportunities for skill development.
• Competitive salary and benefits, including annual pay review, leave, recognition schemes, insurance, and wellness support.
• Flexible/hybrid work options, travel opportunities, employee assistance programs, discounts.

We support diversity and inclusion, fostering a respectful and collaborative culture, and are committed to equal opportunity employment. To be considered, complete the application process via our official channels.