IT Field Engineer

ZipRecruiter; Prestwick; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A dynamic IT services provider is seeking an experienced IT Field Engineer to join their team. This role offers a unique blend of onsite client interaction and remote support, making it ideal for someone who thrives on technical problem-solving. The successful candidate will have a strong foundation in server hardware, Microsoft Server OS, and desktop support, along with a passion for continuous learning. With a competitive salary and a range of benefits including private healthcare and a company vehicle, this is an exciting opportunity to advance your career in a supportive environment.

Benefits

Company Pension

Private Healthcare

Home Broadband Allowance

Company Vehicle

CPD & Training Budget

Qualifications

• At least 2 years of industry experience in IT.
• Solid understanding of LAN/WAN networking technologies.

Responsibilities

• Deliver expert support and troubleshoot issues onsite with clients.
• Collaborate with the team on projects and system management.

Skills

Server Hardware

Microsoft Server OS

Desktop Support

DNS

Web Hosting

Firewalls

WiFi Configuration

Router Configuration

MSP Tools

Remote Support Solutions

Education

HND in IT-related discipline

Tools

Microsoft 365

Microsoft Hyper-V

VoIP Solutions

Layer 3 Switching

VLAN Configuration

Job description

Job Description

Our client, a dynamic and growing IT services provider based in Ayrshire, has an immediate vacancy for an experienced IT Field Engineer.

As an IT Field Engineer, you’ll spend your time onsite with clients, delivering expert support, troubleshooting issues, and implementing solutions. The rest of your time will be spent at our head office, collaborating with the team on projects, remote support, and system management.

This is a great opportunity for someone who enjoys both face-to-face interaction and technical problem-solving.

To be considered, you must have:

• At least 2 years of industry experience
• Strong knowledge of Server Hardware & Microsoft Server OS
• Experience in onsite and remote Desktop Support
• Basic understanding of DNS and Web Hosting
• Familiarity with Firewalls, WiFi, and router configuration
• A full UK driving licence
• Experience with MSP tools and remote support solutions

Experience with any of the following would be a bonus:

• Linux
• Microsoft 365 administration
• Microsoft Hyper-V
• Structured cabling
• VoIP solutions
• Layer 3 switching & VLAN configuration
• MCP or equivalent certifications

We offer a competitive salary along with a range of great benefits:

• Company pension
• Private healthcare
• Home broadband allowance
• Company vehicle
• CPD & training budget to further develop your skills

An HND or equivalent in an IT-related discipline is essential, along with a solid understanding of LAN/WAN networking technologies.

If you have the skills and experience required and would like to apply, please send your CV Coleen Farrell at GH Resourcing, as soon as possible.