IT Engineer – Support/Infrastructure

Searchability; Wirral; On-site; GBP 36,000 - 44,000; Full time

Job summary

Searchability in Birkenhead is seeking an experienced Technical Support / Infrastructure Administrator to own both user support and the wider IT infrastructure. This role covers Microsoft 365, Azure, Google Workspace, Windows Server and Hyper‑V with involvement in projects and improvements across the environment.

The position is on-site five days a week in Birkenhead, offering a salary up to £40,000 DOE and the chance to work across a mixed BAU and project workload within a professional services

Qualifications

• Experience providing day-to-day technical support to users
• Management and maintenance of server, cloud and virtual infrastructure
• Involvement in projects and improvements across the environment
• Experience across Microsoft 365, Azure, Google Workspace, Windows Server and Hyper‑V, plus networking, security, backups and DR

Responsibilities

• Provide day-to-day technical support to users.
• Manage and maintain the wider server, cloud and virtual infrastructure.
• Contribute to projects and improvements across the IT estate.
• Work with Microsoft 365, Azure, Google Workspace, Windows Server and Hyper‑V, including networking, security, backups and DR.

Skills

Technical Support

Infrastructure

Microsoft 365

Azure

Windows Server

Hyper-V

Virtual Machines

Active Directory

Group Policy

Networking

Security

Backup

Disaster Recovery

IT Support

Birkenhead

Wirral

Tools

Google Workspace

Google Workspace Admin

Job description

TECHNICAL SUPPORT / INFRASTRUCTURE ADMINISTRATOR – BIRKENHEAD

KEY POINTS

• Up to £40,000 DOE
  Birkenhead – 5 days a week onsite
  Microsoft 365, Azure, Windows Server, Hyper‑V andamp; Networking
  Genuine mix of BAU support, infrastructure and project work

ABOUT THE CLIENT

We’re working with an established professional services business where technology plays a huge part in how the organisation operates day‑to‑day.

They’re looking for an experienced Technical Support / Infrastructure Administrator to join the team, taking ownership across both user support and the wider infrastructure estate.

THE TECHNICAL SUPPORT / INFRASTRUCTURE ADMINISTRATOR ROLE:

This is a really varied position for someone who enjoys getting involved across the full IT estate.

You’ll provide day‑to‑day technical support to users whilst also managing and maintaining the wider server, cloud and virtual infrastructure. There’s a strong BAU element, but you’ll also be involved in projects and improvements across the environment, so it’s a role that should keep you on your toes.

You’ll work across Microsoft 365, Azure, Google Workspace, Windows Server and Hyper‑V, alongside networking, security, backups and disaster recovery.

TECHNICAL SUPPORT / INFRASTRUCTURE ADMINISTRATOR ESSENTIAL SKILLS

• Microsoft 365 / Office 365 administration
  Microsoft Azure administration
  Windows Server administration
  Active Directory and Group Policy
  Hyper‑V management
  Virtual Machine deployment, maintenance and troubleshooting
  Networking and security administration
  User support and helpdesk experience
  Backup and disaster recovery

Experience administering Google Workspace would also be highly beneficial.

KEY SKILLS

Technical Support, Infrastructure, Microsoft 365, Office 365, Azure, Google Workspace, Windows Server, Hyper‑V, Virtual Machines, Active Directory, Group Policy, Networking, Security, Backup, Disaster Recovery, IT Support, Birkenhead, Wirra