IT Director

JR United Kingdom; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

An innovative fashion retail company is seeking a dynamic IT Director to spearhead their technology strategy and infrastructure. In this pivotal role, you'll lead a talented tech team, ensuring that all digital platforms operate at peak performance while driving innovation and operational reliability. Your strategic vision will shape the future of the business, leveraging data mastery and cybersecurity to enhance customer experiences and safeguard business interests. Join a passionate team where your expertise will make a tangible impact in a fast-paced, fashion-forward environment.

Qualifications

• Proven experience leading IT strategy in a fast-paced retail environment.
• Deep knowledge of e-commerce platforms and digital security best practices.

Responsibilities

• Set and execute a tech roadmap for growth and exceptional customer experience.
• Oversee the development and performance of online platforms.

Skills

IT Strategy Leadership

E-commerce Platforms

Cloud Architecture

Digital Security Best Practices

Team Leadership

Supplier Management

Education

Bachelor's Degree in IT or related field

Tools

CRM Systems

EPOS Systems

Job description

Social network you want to login/join with:

Fashion should be fast, fearless, and future-ready. Customers demand style at speed. This business, like many other successful fashion businesses, delivers a seamless shopping experience powered by up-to-date technology and - critically - a team that ensures a smooth, safe digital space.

We're working with a fashion retail business that is looking for an IT Director to lead their tech team and work closely with the rest of the senior leadership team.

The Role:

As IT Director, you'll lead all aspects of the technology strategy, infrastructure, and innovation. You'll ensure stores, websites, apps, and data systems perform at their very best - and crucially, you'll spot tomorrow's opportunities before they become yesterday's news.

This is a hands-on leadership role for someone who thinks as commercially as they code - someone who knows technology is only as good as the value it delivers.

Key Responsibilities:

• Strategic Leadership: Set and execute a tech roadmap that underpins growth, profitability, and exceptional customer experience across all channels.
• Digital Commerce Excellence: Oversee the development, security, and performance of online platforms, ensuring they stay slick, scalable, and customer-obsessed.
• Operational Reliability: Ensure in-store and back-office systems run smoothly - including payment systems, EPOS, inventory management, and more.
• Cybersecurity and Compliance: Protect the business and its customers with robust security policies, staying ahead of emerging threats and data regulations.
• Data Mastery: Champion the smart use of customer, sales, and supply chain data to drive insights, personalisation, and strategic advantage.
• Team Leadership: Inspire, grow, and empower a high-performing IT team. Foster a culture of curiosity, agility, and innovation.
• Supplier Management: Build strong relationships with external technology partners, negotiate contracts, and ensure outstanding service delivery.
• Innovation and Future-Scanning: Keep an eye on emerging technologies like AI styling bots and blockchain supply chain tracking, and integrate them into strategic planning.

About You:

• Proven experience leading IT strategy in a fast-paced retail (preferably fashion) environment.
• Deep knowledge of e-commerce platforms, CRM systems, cloud architecture, EPOS systems, and digital security best practices.
• A commercial mindset with strong technical understanding.
• Track record of building and leading high-performing teams.
• Resilient, future-focused, and calm under pressure — love the pace of retail and fashion.

Our Client:

Because technology is central to their success — enabling faster movement, bigger thinking, and better customer service — you'll have real influence and the opportunity to make a tangible impact daily.

Work in a passionate, driven team aligned on goals and values, with opportunities for challenge and development.

BBBH33345