IT/Desktop Support Analyst x 2/3 - New (REFBJ23)

JR United Kingdom; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking IT/Desktop Support Analysts due to ongoing growth. Candidates should possess strong IT support experience, excellent communication skills, and be keen to learn. This role offers a comprehensive training package, requires on-site work, and involves diverse responsibilities in client support and network maintenance.

Benefits

Comprehensive training and development

Qualifications

• Strong experience in IT support required.
• Professional, punctual, and good attention to detail.
• Enthusiastic to learn and develop skills.

Responsibilities

• Support clients and maintain ticketing processes.
• Diagnose support cases collaboratively with the team.
• Proactively maintain client networks.

Skills

IT support

Communication

Problem Solving

Attention to Detail

Tools

Windows Server

Azure

AWS

Job description

Social network you want to login/join with:

col-narrow-left

Client:

RedRock Resourcing

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

IT/Desktop Support Analyst x 2/3 - New (REFBJ23)

A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following:

• Strong experience in IT support.
• Professional, friendly approach with the ability to perform well under pressure.
• Punctual, good attention to detail. Excellent written and verbal communication skills.
• Good troubleshooting/problem solving skills.
• Enthusiastic to learn and develop skills.
• Network & Firewall knowledge and troubleshooting.
• Windows server administration.
• Knowledge of virtualisation software/cloud services (Azure/AWS) highly beneficial.

Duties are as follows:

• Supporting clients and ensuring ticketing process is followed and clients kept informed.
• Diagnostics of support cases with the help and support of the rest of the team.
• Proactive maintenance of client networks using our proactive support tools.
• Managing new workstation builds and user setups.
• Engaging in technical projects, meeting clients and delivering onsite time with the team.
• Working with the team to implement policy and procedure.
• Helping train and develop junior team members.

Excellent benefits package including comprehensive training and development!

Please note, this is on site 5 days per week.