IT Deployment Technician

Focus Resourcing Group Careers; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company in Cardiff is seeking an experienced IT Deployment Technician. The role offers excellent opportunities to develop skills within a large organization. Responsibilities include configuring devices, automating processes, and 3D printing. Candidates must have a creative mindset, strong communication skills, and their own transport. This permanent position promises a supportive environment for career progression.

Qualifications

• Candidates must be able to drive and have access to their own transport.
• Experience in tech is essential.
• Ability to use technology effectively.

Responsibilities

• Monitor and prioritise active calls, delivering high-quality, accurate work.
• Image and configure devices ensuring they are deployment-ready.
• Catalogue and maintain device images on the Deployment Server.
• Create and distribute engineer deployment media.
• Develop scripts to automate imaging processes.
• Investigate issues and propose innovations.
• Raise and manage repair orders.
• Design and produce 3D-printed parts.
• Resolve or escalate issues and maintain a clean workspace.

Skills

Strong communication skills

Creative, solution-focused mindset

Good IT literacy

Job description

Our client in Cardiff is seeking an experienced IT Deployment Technician to join them on a permanent basis.

This role is ideal for someone with strong experience in tech, who wants to take the next step in their career - with excellent opportunities to develop your skills and progress within this large, successful technology company.

Candidates MUST be able to drive and have access to their own transport to be considered for this role.

What you'll be doing

• Monitor and prioritise active calls, delivering high-quality, accurate work to meet customer needs.
• Image and configure devices ensuring they are deployment-ready.
• Catalogue and maintain device images on the Deployment Server.
• Create and distribute engineer deployment media (DVD / BD / USB / external drives).
• Develop scripts to automate imaging processes and improve workflow efficiency.
• Investigate issues, propose innovations, and support continuous improvement.
• Raise and manage repair orders where required.
• Design and produce 3D-printed parts for internal or customer use.
• Resolve or escale issues appropriately and maintain a clean, safe workspace.

What we're looking for

• Creative, solution-focused mindset.
• Strong communication skills and confident telephone manner.

Good IT literacy and ability to use technology...