IT Contract Manager

JR United Kingdom; Greater Manchester; On-site; GBP 50,000 - 75,000; Full time

Job summary

Une organisation en pleine croissance dans le secteur des services publics recherche un IT Contract Manager pour gérer un portefeuille stratégique de contrats IT. Ce rôle est essentiel pour garantir la performance opérationnelle et la satisfaction des clients. Le candidat idéal aura une solide expérience dans la gestion de contrats complexes, des compétences en communication et une capacité à influencer les parties prenantes.

Qualifications

• Expérience significative dans la gestion de contrats complexes.
• Capacité à créer des stratégies commerciales pour améliorer la valeur des contrats.
• Expérience dans la gestion de la performance des fournisseurs.

Responsibilities

• Gérer la performance des contrats IT et des relations avec les fournisseurs.
• Résoudre les litiges contractuels et influencer les parties prenantes.
• Préparer des rapports de performance commerciale pour la direction.

Skills

Gestion des contrats

Communication

Influence

Gestion des parties prenantes

Education

Diplôme de niveau universitaire ou équivalent

Accréditation professionnelle CIPS ou IACCM

Job description

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We have been retained by a growing utilities/energy organisation on a search for a new IT Contract Manager.

About the Opportunity

The IT Contract Manager role is responsible for the contract management of the full suite of IT contracts. These are the most strategically important contracts to the business and require clear direction and in-life management. The role is crucial in ensuring contract performance to deliver the required level of operational performance, delivering for customers.

Principal responsibilities of the role

• Ensuring anticipated scope of service delivery through contracts
• Building relationships with suppliers
• Manage contractual disputes of a significant value, working closely with legal as required
• Influence senior stakeholders to ensure the client is delivering to the client requirements of agreements
• Support senior management in the preparation of supplier commercial performance packs for periodic interactions
• Manage performance shortfalls, where the supplier is in significant breach of contract, receiving escalations from vendor managers and supplier relationship managers
• Commercial performance and SLA management
• Drive innovation and supplier development

Who we are looking for

• Educated to degree level or equivalent
• Professional accreditation through CIPS, IACCM, or equivalent would be welcome
• Evidence of managing contracts of significant value and complexity
• Evidence of creating commercial strategies to enhance the value delivered through contracts
• Significant experience in the management of contracts and working with other roles in the commercial lifecycle such as procurement, vendor managers, and supplier risk management
• Significant experience of working within a commercial function of a complex business
• Experience of creating contract management structures
• Track record of delivering strong performance of suppliers, tackling issues, and driving innovation
• Adept at communicating, influencing, coaching, educating, challenging, and managing senior stakeholders