IT Business Analyst: Digital Transformation & AI Enablement

JLA Resourcing Ltd; Greater London; Hybrid; GBP 80,000 - 105,000; Full time

Job summary

JLA Resourcing Ltd currently recruits an IT Business Analyst for a major digital transformation project in East London. The role is a hybrid arrangement, paying up to £500 per day Inside IR35 on an initial 6-month interim contract.

You will lead discovery, map current services and processes, elicit requirements, and translate them into technology solutions. You’ll work with business stakeholders and developers to shape MVPs, redesign workflows, and advance automation and AI-enabled tools.

Qualifications

• Strong Business Analysis experience within digital or technology-enabled transformation.
• End-to-end discovery, process mapping and requirements elicitation experience.
• Ability to work directly with developers/technical teams to turn requirements into working solutions.
• Experience facilitating workshops with stakeholders at different levels.
• Understanding of user-centered design and how tech can transform services.

Responsibilities

• Analyse and map existing services, processes and customer journeys; identify pain points and improvement opportunities.
• Lead discovery sessions and workshops with operational teams and senior stakeholders.
• Translate business problems and user needs into clear technology requirements and potential solutions.
• Collaborate with developers to shape MVPs, test ideas and refine solutions through iteration.
• Help redesign processes around technology, not just digitise current ways of working.
• Explore opportunities across automation, AI, workflow, data and digital tools.
• Produce artefacts like process maps, requirements, service blueprints and backlogs.

Skills

Business Analysis

Discovery

Process Mapping

Requirements Elicitation

Workshops

Stakeholder Management

User-Centred Design

MVP Development

Job description

JLA Resourcing Ltd currently recruits an IT Business Analyst for a major digital transformation project in East London. The role is a hybrid arrangement, paying up to £500 per day Inside IR35 on an initial 6-month interim contract.

You will lead discovery, map current services and processes, elicit requirements, and translate them into technology solutions. You’ll work with business stakeholders and developers to shape MVPs, redesign workflows, and advance automation and AI-enabled tools.