Business Analyst – Digital Transformation - outside IR35 in London

www.cardandpaymentjobs.com; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading digital solutions firm is seeking a Business Analyst to play a key role in a major digital transformation. You will define business process changes, analyze data for improvements, and collaborate with stakeholders at all levels. Ideal candidates will have strong interpersonal and communication skills, with a knack for presenting evidence-based recommendations. This role is crucial in shaping the future of our business processes in the UK.

Qualifications

• Ability to adapt as priorities shift.
• Experience collaborating with diverse teams.
• Strong understanding of user flows.
• Sharp eye for detail while maintaining the bigger picture.
• Skills to influence and lead conversations.
• Ability to recommend solutions with evidence.
• Excellent presentation skills.

Responsibilities

• Define and shape business process changes for digital transformation.
• Analyze data and identify improvement opportunities.
• Work with stakeholders across all levels.
• Coordinate with external service providers.
• Manage dependencies and impacts with other projects.
• Map out processes and user flows where documentation is limited.
• Present evidence-based insights to drive decisions.

Skills

Confidence working in ambiguity

Collaboration skills

Understanding of business process architecture

Detail-oriented

Interpersonal and influencing skills

Evidence-based recommendation skills

Clear communication

Job description

Business Analyst – Digital Transformation

What you’ll be doing

• Play a key role in a major digital transformation, defining and shaping business process changes.
• Explore how things work today, analyze data, and spot opportunities for improvement.
• Work with stakeholders at every level – from frontline teams to senior leaders – even when change is met with resistance.
• Partner with external service providers to keep delivery on track.
• Coordinate with other programmes and projects to manage dependencies and impacts.
• Bring clarity where documentation is limited by mapping out processes and user flows.
• Present clear, evidence-based insights and recommendations to drive decisions.

What you’ll bring

• Confidence working in ambiguity, with the ability to adapt as priorities shift.
• Experience collaborating across diverse teams – from project managers to product owners and analysts.
• Strong understanding of business process architecture and user flows.
• A sharp eye for detail while keeping the bigger picture in mind.
• Interpersonal skills that let you influence, gain buy-in, and lead conversations.
• The ability to recommend solutions – and back them up with solid evidence.
• Clear and engaging communication, including strong presentation skills.