IT Assistant

Gregory Martin International Limited; Farnham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for an IT Assistant to join their dynamic team in Farnham. This permanent, full-time role offers hybrid working options, allowing for flexibility in your work environment. You will be responsible for monitoring the IT helpdesk, assisting with IT inductions for new employees, and overseeing the use of software and hardware. The ideal candidate will possess strong organizational and communication skills, thrive in a fast-paced environment, and be eager to learn and grow. If you are a self-motivated team player with a positive attitude, this opportunity is perfect for you.

Qualifications

• Experience in IT support or helpdesk roles is advantageous.
• Strong aptitude for learning new technologies quickly.

Responsibilities

• Monitor IT helpdesk and respond to queries promptly.
• Oversee software and hardware use, seeking improvements.

Skills

IT Support

Helpdesk Management

Microsoft Software

Organizational Skills

Communication Skills

Education

A-levels (Grades A to C)

University Degree (2:1 or above)

Tools

Microsoft Office

Printers

Job description

Our client, located in Farnham, Surrey, is seeking an IT Assistant for a permanent, full-time position with hybrid and flexible working options.

Key Responsibilities:

1. Monitoring the internal IT helpdesk and responding to queries promptly.
2. Overseeing the use of software (e.g., Microsoft) and hardware (e.g., printers), seeking improvements.
3. Training and assisting with IT inductions for new employees.
4. Communicating with third-party suppliers.
5. Ordering and setting up new and replacement IT equipment.
6. Updating technology and tools to ensure accessibility of the latest products, documents, and software, and communicating changes to staff.
7. Occasional travel to other office locations may be required.

About You:

• Relevant work experience is preferred but not essential.
• Minimum of 3 A-levels at grades A to C (or equivalent).
• A university degree with a 2:1 or above is desirable but not mandatory.
• Strong aptitude for IT and quick learner of new technologies.
• Excellent organizational skills, capable of managing multiple tasks.
• Effective prioritization skills and flexibility.
• High attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced environment.
• Self-motivated and resilient.
• Team player with the ability to work independently.
• Positive attitude and eagerness to learn and grow.

Keywords:

IT, Helpdesk, Degree, Microsoft, Software, Hardware

IT Assistant

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