IT Asset & Migration Specialist (Flexible Work Environment)

EY; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

EY Technology – On-site Services is seeking an hands‑on IT asset and stock controller to support end‑user device builds, migrations, and refreshes. You will maintain asset records, manage stock, and liaise with EY personnel to ensure smooth operation and compliance with security and lifecycle processes.

The role is highly operational, customer facing, and involves physical activity and direct engagement with EY colleagues across offices, with exposure to broader IT projects and initiatives.

Qualifications

• Experience in a customer‑facing IT support or professional services environment.
• Strong administrative and asset management capabilities with high attention to detail.
• Good knowledge of PC hardware, software builds and lifecycle of IT equipment.

Responsibilities

• Receive, store, issue, and dispose of IT hardware and consumables per process.
• Maintain accurate asset records in ServiceNow, including IMAC updates.
• Carry out regular stock takes and investigate discrepancies.
• Build, image, configure, and prep PCs for new joiners and replacements.
• Diagnose PC faults and raise support tickets with manufacturers.
• Perform data migrations following standard checklists.
• Allocate devices to engineers and manage returns to IT Stores.
• Issue laptops and peripherals to new starters; manage leaver returns.
• Install software and perform quality assurance checks.
• Support PC refresh programmes, office moves, and other IT projects.
• Adhere to EY information security and lifecycle policies.
• Provide professional, responsive customer service and escalate issues as needed.

Skills

Customer-focused

Asset management

Administrative skills

Attention to detail

Organisational skills

Communication

Excel proficiency

Problem solving

Stock control

Tools

ServiceNow

Mercury

Job description

EY Technology – On-site Services is seeking an hands‑on IT asset and stock controller to support end‑user device builds, migrations, and refreshes. You will maintain asset records, manage stock, and liaise with EY personnel to ensure smooth operation and compliance with security and lifecycle processes.

The role is highly operational, customer facing, and involves physical activity and direct engagement with EY colleagues across offices, with exposure to broader IT projects and initiatives.