IT Asset Coordinator

The Guinness Partnership; Broughton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Holidays 25–27 days

Pension scheme

Health plan options

Life assurance 3x salary

VDU/DSE eye tests

Travel season ticket loan

Car lease scheme

Job summary

The Guinness Partnership is seeking an IT Asset Coordinator to join the IT Services Team in our Oldham office on a full-time, permanent basis.

You will maintain accurate hardware and software asset records, manage storeroom stock, coordinate asset deployments and recoveries, and handle procurement orders and incidents to ensure smooth IT operations.

Qualifications

• Experience with ITIL processes and asset life cycle management.
• Strong communication and interpersonal skills.
• Experience working with suppliers and coordinating cross-functional teams.

Responsibilities

• Maintain hardware and software asset records throughout their lifecycle.
• Manage stock levels and inventory in the IT storeroom.
• Coordinate asset deployments and recoveries; process IT procurement orders.
• Handle asset-related incidents and service requests; liaise with suppliers and internal teams.

Skills

ITIL processes

Interpersonal skills

Communication skills

Supplier management

Planning & organising

Team player

Initiative

Deadline driven

Office tools (Word/Excel)

Education

GCSE or equivalent

Tools

Office tools (Word, Excel)

Job description

IT Asset Coordinator

JOB DESCRIPTION

About the role

The Guinness Partnership is looking to recruit an IT Asset Coordinator to join our busy IT Services Team based in our Oldham office on a full-time, permanent basis.

What we are looking for

We are looking for a proactive and organised IT Asset Coordinator to support the management of our IT assets throughout their lifecycle. You will maintain accurate hardware and software asset records, manage stock levels and inventory in our IT storeroom, coordinate asset deployments and recoveries, process IT procurement orders, and manage asset-related incidents and service requests. Acting as a central point of coordination between suppliers, internal teams, and end users, you will help ensure requests are fulfilled efficiently, issues are resolved in a timely manner, and IT services continue to operate smoothly across the organisation.

• Knowledge of ITIL Processes
• Good interpersonal skills with the ability to deal with people at all levels efficiently and courteously
• Good communication skills both written and oral
• Experience of working with suppliers
• Good planning and organisational skills
• Ability to work as a team player
• Ability to work under own initiative
• Ability to deliver to deadlines
• Methodical approach with attention to detail
• A good working knowledge of office tools, including Word and Excel
• Demonstrates the Guinness Behaviours

Essential qualifications

Educated to Level 1 (GCSE or equivalent) or higher.

Benefits

• Holidays: We offer 25–27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
• Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
• Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
• Performance Pay: Annual Performance Score bonus subject to eligibility
• Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
• Health Plan Options: There are a couple of health care schemes available depending on the post grade
• VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if required for VDU work
• Additional benefits include:
• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme