IT Apprenticeship

Baltic Apprenticeships; Brompton; On-site; GBP 15,000 - 23,000; Full time

Job summary

A leading company is looking for an IT Support Apprentice to join their team. This apprenticeship offers the chance to gain hands-on experience in IT support, work on installations, troubleshooting, and client assistance. Candidates will benefit from full training and a supportive environment, while also developing their career in this fast-moving industry.

Benefits

Free Lunch

Birthday off

Career development opportunities

Continual training

Health and Wellbeing certified environment

Cycle to work scheme

Qualifications

• Enthusiastic, self-motivated individual with a keen interest in IT.
• Ability to multi-task and meet deadlines.
• Experience with IT networks and peripheral hardware.

Responsibilities

• Assist clients using the latest tools and technologies.
• Troubleshoot and maintain systems and cloud applications.
• Install client laptops and PCs with Microsoft Operating Systems.

Skills

Interest in Information Technology

Communication skills

Troubleshooting

Education

Grade 4 in Maths

Grade 5 in English

Tools

Microsoft Office Suite

Windows environments

Job description

Are you ready to embark on an exciting journey into the world of IT support? Munio is seeking an enthusiastic and tech-savvy individual to join their team as an IT Support Apprentice. This is an incredible opportunity to kickstart your career in IT, gain hands-on experience, and work alongside industry professionals who are passionate about […]

Are you ready to embark on an exciting journey into the world of IT support? Munio is seeking an enthusiastic and tech-savvy individual to join their team as an IT Support Apprentice. This is an incredible opportunity to kickstart your career in IT, gain hands-on experience, and work alongside industry professionals who are passionate about what they do.

Munio is a multi-award winning, Microsoft Partner, certified to ISO 27001, fortified IT Support and Cyber Security MSP.For over 16 years, they have been supporting Kent’s leading companies, delivering fanatical IT support and cyber security services across a variety of industry sectors.

As an IT Support Apprentice, you will be an essential part of the team, responsible for, assisting clients, installing laptops and PC’s, supporting network infrastructure and so much more to enhance your skills to reach your true potential!

In this role, you’ll work towards your Level 3 Information Support Technician, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Assisting clients using the very latest tools.
• Troubleshooting and maintenance of systems and cloud applications.
• Monitoring and reporting on client data backups.
• Installation of client laptops / PCs and devices with latest Microsoft Operating Systems.
• Maintaining and troubleshooting a wide variety of Windows OS and client software applications.
• Networking and Infrastructure support – Firewall, Switches, Routers – Configuration and Maintenance.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours&Benefits:

• Monday to Friday 9am till 5:30pm
• Birthday off
• Regular Free Lunch
• Break Out Areas (pool table, gaming area)
• Health and Wellbeing certified environment
• Cycle to work scheme
• Career development and career path planning
• Continual training – Inhouse and 3rd party

Desired Qualities, Skills and Knowledge

• A keen interest in Information Technology, IT networks (including hardware and configuration), office 365, windows applications and tools, peripheral hardware.
• Excellent communication skills with the ability to deal at all organisational levels
• Experience of Microsoft Office Suite and Windows environments.
• Ability to multi-task, prioritise, and meet all the required deadlines and expectations
• Ability to “think on your feet” and react positively to given situations.
• Must be self-motivated
• Grade 4 in Maths and 5 in English

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Apprentice.

Next Steps:

To apply, please submit your CV. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.