Business and IT Apprentice

Swarm Group; Milton Keynes; On-site; GBP 17,000; Full time

Job summary

A leading data collection company seeks a passionate Business & IT Apprentice in Milton Keynes. This role offers a unique opportunity to learn on the job while gaining a Level 3 Business Administration qualification, working closely with experienced professionals.

Benefits

Statutory pension scheme

20 days of holiday plus bank holidays

Supportive and friendly work environment

Potential for full-time position after apprenticeship

Parking available

Qualifications

• Genuine passion for IT and technology.
• Strong problem-solving skills and willingness to learn.
• Ability to work both independently and as part of a team.

Responsibilities

• Assist with technical issues and support the Operations Director.
• Monitor interview processes and ensure quality checks on data.
• Participate in the development of the company's internal platform.

Skills

Problem-solving

IT knowledge

Communication

Education

GCSE Grade C/4 or above in English and Maths

Job description

Job Description

Business & IT Apprentice

16500 Per Annum

Location: Milton Keynes MK1 1SW

Swarm Recruitment is excited to partner with Prevision Research a leading data collection company to find a passionate Business & IT Apprentice. This is a fantastic opportunity for an individual with a strong interest in IT to learn and grow within a supportive family-oriented business. A Level 3 Business Administration Apprenticeship will be provided alongside this position.

About Prevision Research

Prevision Research specialises in data collection for market research operating a busy telephone centre and conducting online and telephone surveys. Prevision Research provides a highly specialised and bespoke customer feedback service. Clients include small and medium-sized research agencies independent consultants marketing and advertising agencies and large corporations.

Their purpose is to provide clients with top-quality data delivered on time and on budget. They are committed to providing a friendly and professional service on every project.

Key Responsibilities

• Shadowing the Operations Director and assisting with day-to-day IT tasks
• Assisting the call centre manager and supervisors with sample delivery and quota control
• Troubleshooting and resolving technical issues for interviewers including equipment and computer problems
• Learning to specify and program questionnaires for online and telephone surveys
• Monitoring the interviewing process to ensure smooth operation and address any emergencies
• Completing quality checks on data and arranging for coding of open ends.
• Participating in the amalgamation of data collected from questionnaires
• Learning to create data outputs for client delivery (both raw data and tabulations)
• Assisting with keeping ISO paperwork up to date monitoring audit results and assisting with implementing change
• Contributing to the development and improvement of the companys internal platform (using web coding such as HTML CSS JavaScript PHP & Mysql)
• Maintain the companys client database keep it up to date and source new leads

Benefits

• Statutory pension scheme
• 20 days of holiday plus bank holidays
• A supportive and friendly work environment
• Potential for a full-time position upon successful completion of the apprenticeship
• Parking available

Working Week

Core working hours will be 37.5 hours per week 9am 5pm Monday to Friday with some flexibility.

Desired Qualities

• A genuine passion for IT and technology
• Strong problem-solving skills and a willingness to learn
• Ability to work both independently and as part of a team
• The ability to fit into a lively sometimes noisy office environment
• Honesty and integrity
• GCSE Grade C/4 or above in English and Maths
• Living within a commutable distance (ideally under 30 minutes).
• A drivers licence is preferred but not essential

Training Information

Training will be with Swarm Training a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Business Administration qualification which takes 12-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours with monthly training sessions conducted by a tutor with tasks assigned to be completed during those hours.

By applying for this position you agree for your data to be stored by Swarm Recruitment until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.

Key Skills
Accounting Software,Anti Money Laundering,Fashion Retail,Accounts Reconciliation,CMS,Design And Estimation
Employment Type : Full-Time
Experience: years
Vacancy: 1