IT Apprentice

Vantis Software; Skelmersdale; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading company is seeking an IT Apprentice to join their team in Skelmersdale. This full-time position offers the chance to achieve a Level 3 certification through an apprenticeship, with responsibilities including troubleshooting IT issues, maintaining user accounts, and supporting cyber security efforts. Candidates should have a strong interest in IT, basic knowledge of Microsoft Office, and excellent communication skills. The role includes a range of benefits such as an annual bonus and a personal pension scheme.

Benefits

Annual bonus

Group personal pension scheme

24 days annual leave + Bank Holidays

Life Assurance Scheme of 4x annual salary

Qualifications

• Interest in IT and technology.
• Willingness to learn and take initiative.

Responsibilities

• First point of contact for all IT queries.
• Troubleshooting operating system and hardware issues.
• Maintaining a virtual server infrastructure.

Skills

Problem-solving

Communication

Interpersonal skills

Education

5 GCSEs at grades 9-4 (A*-C)

Functional Skills at level 2

Tools

Microsoft Office

Windows operating systems

Job description

We are looking for an IT Apprentice to join our team in Skelmersdale on a full time basis. The successful candidate will achieve a Level 3 certification via an apprenticeship, with off-the-job training during their normal working hours to achieve the knowledge, skills and behaviours required for the role.

Duties Will Include

• Being the first point of contact for all IT queries
• Creating and maintaining user accounts throughout various IT systems including Active Directory user accounts
• Troubleshooting operating system, hardware and application issues
• Maintaining a virtual server infrastructure including hardware
• Commissioning, repairing and de-commissioning IT equipment as required
• Supporting the wider team with their commitment to cyber security
• Configuration and deployment of secured mobile devices
• Learning PowerShell and creating scripts for regular support requests
• Liaising with 3rd parties when required to resolve issues or perform upgrades
• Monitoring current systems to ensure that hardware / software are up to date
• Assisting with any physical moves of IT equipment
• Educating users on the use of IT systems
• Ensuring documentation is up to date
  
  

Successful Candidates Will Have

• Interest in IT, technology, and problem-solving
• Willingness to learn and take initiative
• Basic understanding of Microsoft Office and Windows operating systems
• Research and find solutions to issues independently
• Work both independently and as part of a team
• Strong communication and interpersonal skills
  
  

Education

• 5 GCSEs at grades 9-4 (A*-C), including English and maths, or Functional Skills at level 2.
• Previous IT-related coursework or personal projects
  
  

Pay & Benefits

• Annual bonus
• Group personal pension scheme
• 24 days annual leave + Bank Holidays
• Life Assurance Scheme of 4x annual salary