IT Apprentice

Advanced Insulation Systems Ltd; Skelmersdale; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading company in fire protection and insulation seeks an IT Apprentice to join their Skelmersdale team. The role involves supporting IT operations, troubleshooting issues, and providing user education. Candidates will gain a Level 3 certification through an apprenticeship with hands-on training. This is a full-time position offering a competitive salary and benefits.

Benefits

Annual bonus

24 days annual leave plus Bank Holidays

Life Assurance Scheme of 4x annual salary

Qualifications

• Interest in IT, technology, and problem-solving.
• Willingness to learn and take initiative.

Responsibilities

• First point of contact for all IT queries.
• Troubleshooting operating system, hardware, and application issues.
• Maintaining a virtual server infrastructure.

Skills

Problem-Solving

Communication

Interpersonal Skills

Education

5 GCSEs at grades 9-4 (A*-C)

Functional Skills Level 2

Tools

Microsoft Office

Windows OS

Job description

Salary up to £24,761.88 per annum (dependant on age)

This is a Permanent, Full Time vacancy.

The vacancy

We are looking for an IT Apprentice to join our team in Skelmersdale on a full-time basis. The successful candidate will achieve a Level 3 certification via an apprenticeship, with off-the-job training during their normal working hours to develop the knowledge, skills, and behaviours required for the role.

Duties will include:

• Being the first point of contact for all IT queries
• Creating and maintaining user accounts across various IT systems, including Active Directory
• Troubleshooting operating system, hardware, and application issues
• Maintaining a virtual server infrastructure, including hardware
• Commissioning, repairing, and decommissioning IT equipment as required
• Supporting the wider team with cyber security efforts
• Configuring and deploying secured mobile devices
• Learning PowerShell and creating scripts for support requests
• Liaising with third parties for issue resolution or upgrades
• Monitoring systems to ensure hardware and software are up to date
• Assisting with physical moves of IT equipment
• Educating users on IT systems
• Ensuring documentation is current

Successful candidates will have:

• An interest in IT, technology, and problem-solving
• Willingness to learn and take initiative
• A basic understanding of Microsoft Office and Windows OS
• The ability to research and independently resolve issues
• The capability to work independently and in a team
• Strong communication and interpersonal skills

Education:

• 5 GCSEs at grades 9-4 (A*-C), including English and Maths, or Functional Skills Level 2
• Previous IT-related coursework or personal projects

Additional benefits:

• Annual bonus
• 24 days annual leave plus Bank Holidays
• Life Assurance Scheme of 4x annual salary

Our vision

Our vision is to be globally recognized as the most technically advanced provider of fire protection, insulation, and marine products, working closely with customers to deliver innovative, effective, and sustainable solutions.

Our purpose is to make the world a safer place by protecting life, infrastructure, and vital assets on land and sea.

Our mission is to harness our skills and knowledge to diversify and grow, combining bold thinking and world-class expertise to create a range of products with strong appeal for individual markets, while forming part of an integrated family of solutions.

Who we are

AIS is a global leader in the engineering, manufacture, and application of insulation and passive fire protection systems, as well as buoyancy and SURF (subsea, umbilicals, risers, and flowlines) products. Our products deliver mission-critical solutions for the energy, industrial, automotive, chemical, and marine sectors.

We are committed to meeting our clients’ evolving needs, investing 10% of our revenue into R&D annually to maintain industry leadership and innovation.

We specialize in technical coatings, including syntactic phenolic resin-based foam thermal insulation materials, providing high-performance solutions for challenging environments.

From off-the-shelf to bespoke solutions, we deliver design, build, installation, and maintenance services, ensuring systems perform reliably under all conditions.

Our values

Responsible: We use our influence wisely, owning our actions and being answerable for them.

Perceptive: We bring experience and expertise to identify opportunities and make them count.

Candid: We are open and straightforward, fostering honest relationships with customers and colleagues.

Fearless: We embrace innovation and are fearless in solving problems, exploring new directions without hesitation.