IT Applications Support Specialist (Enterprise Apps)

Osborne Clarke; Bristol; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Generous benefits

Health and wellbeing initiatives

Job summary

Osborne Clarke in Bristol is looking for an IT Applications Support Technician to join their IT Applications Delivery team. This permanent role involves advanced support for various business applications and a strong focus on customer service.

The successful candidate will be responsible for investigating and resolving application issues efficiently, supporting enterprise applications, and collaborating with internal clients. A flexible approach to work hours is expected, especially for critical system upgrades.

Qualifications

• Experience providing advanced support for enterprise-level applications.
• Hands-on experience with various business applications.
• Strong troubleshooting skills across multiple platforms.

Responsibilities

• Provide professional support for enterprise-level business applications.
• Proactively suggest improvements to application configuration.
• Support project-based work on major systems.

Skills

Advanced support for enterprise-level applications

Technical experience with Microsoft Windows 11

Experience with document management systems

Strong customer service skills

Tools

Microsoft SQL Server

ServiceNow

iManage Work

Job description

Osborne Clarke in Bristol is looking for an IT Applications Support Technician to join their IT Applications Delivery team. This permanent role involves advanced support for various business applications and a strong focus on customer service.

The successful candidate will be responsible for investigating and resolving application issues efficiently, supporting enterprise applications, and collaborating with internal clients. A flexible approach to work hours is expected, especially for critical system upgrades.