IT Administrator (London) – Helpdesk & Asset Support

Currie & Brown Group Limited; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Currie & Brown Group Limited is seeking an IT Administrator to join our London team. You will provide day-to-day IT administration and user services support, helping colleagues access technology and assistance to work effectively.

We value a customer-focused, organised approach and a willingness to learn. This role involves office-based work in London, with occasional regional travel and reporting to the IT Director – UK & Europe.

Qualifications

• Two+ years of experience in an IT-related environment.
• Solid computing skills with confidence in Microsoft Excel.
• Clear written and verbal communication skills.
• Highly organized and detail-oriented approach.
• Customer-focused and approachable demeanor.
• Ability to prioritise, take responsibility and complete tasks.
• Willingness to learn, research and test solutions.

Responsibilities

• Log, manage and progress IT support requests through the helpdesk ITSM system.
• Provide face-to-face and remote support for IT administration tasks.
• Maintain accurate software, hardware, consumable and asset records.
• Support the procurement of IT software, hardware and consumables, liaising with vendors and suppliers.
• Assist with the administration of Apple and Samsung mobile devices.
• Help support AV technologies, researching and testing solutions where needed.
• Maintain clear IT documentation and take ownership of assigned tasks through to completion.
• Occasionally support regional office visits, office moves or system installations.

Skills

IT support

Excel

Communication

Organization

Troubleshooting

Customer service

Prioritisation

Tools

Ticketing system

Mobile device management

AV technologies

Procurement coordination

Job description

Currie & Brown Group Limited is seeking an IT Administrator to join our London team. You will provide day-to-day IT administration and user services support, helping colleagues access technology and assistance to work effectively.

We value a customer-focused, organised approach and a willingness to learn. This role involves office-based work in London, with occasional regional travel and reporting to the IT Director – UK & Europe.