IT Administrator

Currie & Brown Group Limited; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Currie & Brown Group Limited is seeking an IT Administrator to join our London team. You will provide day-to-day IT administration and user services support, helping colleagues access technology and assistance to work effectively.

We value a customer-focused, organised approach and a willingness to learn. This role involves office-based work in London, with occasional regional travel and reporting to the IT Director – UK & Europe.

Qualifications

• Two+ years of experience in an IT-related environment.
• Solid computing skills with confidence in Microsoft Excel.
• Clear written and verbal communication skills.
• Highly organized and detail-oriented approach.
• Customer-focused and approachable demeanor.
• Ability to prioritise, take responsibility and complete tasks.
• Willingness to learn, research and test solutions.

Responsibilities

• Log, manage and progress IT support requests through the helpdesk ITSM system.
• Provide face-to-face and remote support for IT administration tasks.
• Maintain accurate software, hardware, consumable and asset records.
• Support the procurement of IT software, hardware and consumables, liaising with vendors and suppliers.
• Assist with the administration of Apple and Samsung mobile devices.
• Help support AV technologies, researching and testing solutions where needed.
• Maintain clear IT documentation and take ownership of assigned tasks through to completion.
• Occasionally support regional office visits, office moves or system installations.

Skills

IT support

Excel

Communication

Organization

Troubleshooting

Customer service

Prioritisation

Tools

Ticketing system

Mobile device management

AV technologies

Procurement coordination

Job description

Are you organised, customer-focused and ready to build your career in IT? Currie & Brown is looking for an IT Administrator to join our London team. You will provide practical day-to-day support across IT administration and user services, helping colleagues get the technology, equipment and assistance they need to work effectively.

This is an excellent opportunity for someone with previous experience in an IT-related role who enjoys taking ownership, solving problems and delivering a helpful, professional service.

What you will do

• Log, manage and progress IT support requests through the helpdesk ITSM system.
• Provide face-to-face and remote support for IT administration tasks.
• Maintain accurate software, hardware, consumable and asset records.
• Support the procurement of IT software, hardware and consumables, liaising with vendors and suppliers.
• Assist with the administration of Apple and Samsung mobile devices.
• Help support AV technologies, researching and testing solutions where needed.
• Maintain clear IT documentation and take ownership of assigned tasks through to completion.
• Occasionally support regional office visits, office moves or system installations.

What we are looking for

• A couple ofyears’ experience in an IT-related environment.
• Strong all-round computing skills and confidence using Microsoft Excel.
• Clear written and verbal communication skills.
• A highly organised, methodical approach with excellent attention to detail.
• A customer-focused and approachable manner.
• The ability to prioritise, take responsibility and follow tasks through.
• A willingness to learn, research and test solutions.

Experience with helpdesk ticketing systems, IT procurement, supplier management, mobile devices, AV technologies or software and hardware administration would be an advantage.

How you will work

Hours: 37.5 hours per week.

Location: This is an office-based support role in London, with flexibility as required by the team.

Travel: Occasional travel to regional offices may be required.

Reporting to: IT Director – UK & Europe.

About Us

Why choose Currie & Brown?

Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people’s futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage – providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long.

We don’t offer just a job we offer a career with clear structured route to progression, and a track record of making international mobility happen with international moves encouraged on a permanent or secondment basis.

We are an international industry leader – Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world’s most prestigious projects and for some of the world’s top clients.

We want you to be able to bring your best self to work everyday and that is why we firmly believe equality, diversity and inclusion should be fundamental in creating a successful work force.

We offer comprehensive benefits packages in all our global regions which have been specifically tailored to offer additional rewards to our employees from entry level to senior executives.

Ready to apply?

If you are proactive, organised and ready to grow your IT career with a supportive international business, we would like to hear from you.