IT Administrator

Capsticks LLP; Birmingham; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Capsticks LLP in Birmingham is seeking an IT Administrator to provide high-quality administrative and coordination support across the IT Division, reporting to the Director of Technology and Innovation. The role blends traditional admin with technology-focused tasks, helping the team operate efficiently and deliver a responsive service.

You will manage meetings, travel, invoices, supplier records, licenses and renewals; maintain records and reports; support communications; and assist with

Qualifications

• Experience in administration, team coordination, office support or a similar role.
• Strong organisation, attention to detail and ability to manage multiple priorities.
• Confident using Microsoft 365 and comfortable learning new systems and tools.
• Clear, professional communication style and a helpful, service-focused approach.
• Interest in developing into a technology-focused administrative role; IT experience is preferred but not essential.

Responsibilities

• Provide administrative support to the Director of Technology and Innovation and wider IT leadership team.
• Coordinate meetings, agendas, travel, actions, follow-ups and divisional updates.
• Support significant purchases and invoices, supplier records, licensing, contracts, leases and renewals.
• Maintain accurate records, trackers, reports and shared information across IT processes.
• Support division communications and reporting
• Support joiner, mover and leaver administration, working with relevant teams.

Skills

Administration

Coordination

Microsoft 365

Communication

Job description

Location

Birmingham, Leeds, Manchester

Hybrid Working

THE DIVISION

The IT Division brings together Portfolio & Project Management, Architecture & Data, Security, Platforms and Operations to define, deliver, support and continuously improve technology services across the firm. The division plays a critical role in enabling the firm’s strategic objectives, ensuring that technology is secure, reliable, scalable and aligned to business need.

THE ROLE

Reporting into the Director of Technology and Innovation, the IT Administrator provides high-quality administrative and coordination support across the IT Division, helping the team to operate efficiently and deliver a responsive service to the firm.

Whilst previous experience of working in an IT team is preferred, this is an excellent opportunity for someone with strong general administration experience to step into a more technology-focused role. The successful candidate will bring strong organisation, attention to detail, confidence with systems and data, and a willingness to learn how IT services, projects and processes operate.

The role will support a range of activities including the purchase process, supplier administration, license maintenance and general secretarial activities.

Main Duties And Responsibilities

• Provide administrative support to the Director of Technology and Innovation and wider IT leadership team.
• Coordinate meetings, agendas, travel, actions, follow-ups and divisional updates.
• Support significant purchases and invoices, supplier records, licensing, contracts, leases and renewals.
• Maintain accurate records, trackers, reports and shared information across IT processes.
• Support division communications and reporting
• Support joiner, mover and leaver administration, working with relevant teams.

SKILL SET

Skills & Experience

• Experience in administration, team coordination, office support, business services or a similar role.
• Strong organisation, attention to detail and ability to manage multiple priorities.
• Confident using Microsoft 365 and comfortable learning new systems and tools.
• Clear, professional communication style and a helpful, service-focused approach.
• Interest in developing into a technology-focused administrative role; IT experience is preferred but not essential.

Capsticks is an inclusive employer

At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.

We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

If you have any questions please contact our Recruitment team on: ([e-mail])