IT Administrator

Mental Health First Aid England; City of Westminster; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

MHFA England is seeking an IT Administrator to support the IT & Data team, delivering first line support to internal users and helping resolve incidents and operational issues. You’ll gain practical experience with Microsoft 365, SharePoint, Dynamics 365, cyber security, and IT operations.

This hybrid role requires occasional travel to Central London (up to twice a month) to collaborate with colleagues and ensure staff and learners have a positive digital experience.

Responsibilities

• Provide first line IT support to internal users and resolve incidents.
• Assist with Microsoft 365, SharePoint, Dynamics 365, and cyber security tasks.

Job description

We are looking for an IT Administrator to support the IT & Data team to deliver first line support to internal users, assisting with the resolution of incidents, problems, and operational issues, while developing practical skills in Microsoft 365, SharePoint, Dynamics 365, Cyber Security, and IT Operations.

Working within the IT & Data team, the IT Administrator will help maintain secure, reliable, and efficient systems, support users with technology issues, and assist with continuous improvement activities that enhance the digital experience for staff and learners.

This is a hybrid role with travel to Central London up to twice a month, where you'll collaborate with colleagues to support our mission and ensure every user has a positive experience.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We're happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you'd like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you

Wellbeing is at the heart of all that we do and say; we are a friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.